Companies / Mailgun / incidents

Mailgun: EU Messaging Outage

Impact: criticalStatus: resolvedStarted Resolved (17 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Mailgun reported a critical EU messaging outage affecting API, SMTP, inbound email processing, outbound delivery, events and logs, and stats and analytics. It started at 2026-09-04 14:16 UTC and was resolved at 2026-09-04 14:33 UTC, lasting 17 min; a fix was implemented by 09-04 14:21 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Email Services - Outbound DeliveryOutbound DeliveryAPIEmail Services - APIEmail Services - Inbound email processingInbound email processingEmail Services - Stats and AnalyticsStats and AnalyticsEmail Services - SMTPSMTPEmail Services - Events & LogsEvents & Logs

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON