# Mailgun: EU Messaging Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-04 14:16 UTC · Resolved: 2026-09-04 14:33 UTC · Duration: 17 min
- Updates: 3 · Affected components: Email Services - Outbound Delivery, Outbound Delivery, API, Email Services - API, Email Services - Inbound email processing, Inbound email processing, Email Services - Stats and Analytics, Stats and Analytics, Email Services - SMTP, SMTP, Email Services - Events & Logs, Events & Logs
- [Vendor status page: https://stspg.io/yzwlpl2mf3d2](https://stspg.io/yzwlpl2mf3d2)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Summary

Mailgun reported a critical EU messaging outage affecting API, SMTP, inbound email processing, outbound delivery, events and logs, and stats and analytics. It started at 2026-09-04 14:16 UTC and was resolved at 2026-09-04 14:33 UTC, lasting 17 min; a fix was implemented by 09-04 14:21 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-04 14:16 UTC: We are currently investigating this issue.
- **monitoring** 2026-09-04 14:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-04 14:33 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-04 14:16 UTC: [Critical incident: EU Messaging Outage](https://rewindex.com/change/ib792a033f6e584.md)


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Canonical: https://rewindex.com/company/mailgun/incidents/f6h17wj73w55 · Markdown: https://rewindex.com/company/mailgun/incidents/f6h17wj73w55.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/f6h17wj73w55 · Generated 2026-10-18T09:52:15.784Z