Changes / Mailgun / EU Messaging Outage
Mailgun: Critical incident: EU Messaging Outage
Summary
Mailgun reported a critical EU messaging outage affecting API, SMTP, inbound email processing, outbound delivery, events and logs, and stats and analytics. It started at 2026-09-04 14:16 UTC and was resolved at 2026-09-04 14:33 UTC, lasting 17 min; a fix was implemented by 09-04 14:21 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: EU Messaging Outage
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After: critical
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After: resolved
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After: 2026-09-04 14:16 UTC
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After: 2026-09-04 14:33 UTC
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After: API, Email Services - API, Email Services - Events & Logs, Email Services - Inbound email processing, Email Services - Outbound Delivery, Email Services - SMTP, Email Services - Stats and Analytics, Events & Logs, Inbound email processing, Outbound Delivery, SMTP, Stats and Analytics
Before: not present
After: We are currently investigating this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: EU Messaging Outage (this change) Mailgun reported a critical EU messaging outage affecting API, SMTP, inbound email processing, outbound delivery, events and logs, and stats and analytics. It started at 2026-09-04 14:16 UTC and was resolved at 2026-09-04 14:33 UTC, lasting 17 min; a fix was implemented by 09-04 14:21 UTC. | Major incident |