- Status page says
- Operational since Oct 19
- Last 90 days
- 45 incidents, 21 major or critical
- Rewrites caught
- None so far
- Next deprecation
- None announced
Select a day to jump to its incidents below.
How Telnyx reports incidents
Compared with the 152 vendors that have enough incidents to compare. Each tick is one vendor; lower is better on every line.
Provisional. Built nightly from every archived version of each incident, last on Oct 19. Compare all vendors
- First posted only after it was over
- 2% 1 of the 47 incidents we have in full detail
The first update already said resolved. Typical vendor: 6%.
Telnyx: around the middle.
- Time to resolve
- 4 h 29 min median; 9 in 10 within 5.1 days
From the vendor’s own start and resolve times, over the 96 days of history we have. Typical vendor: 2 h.
Telnyx: higher than most vendors.
- Major or critical incidents
- 6.6 a month 21 in the 96 days of history we have
Impact as the vendor labels it. Typical vendor: 1.2 a month.
Telnyx: higher than most vendors.
- Rewrites caught
- None so far
Counts, not a rate: 10-minute tracking began Oct 17, so there are too few events to compare yet.
Dependencies
What Telnyx relies on and who relies on Telnyx, as observed in status-page incidents: who they blame, where they say they run, and who fails at the same time. Observed, not verified.
Telnyx depends on
| Provider | Evidence | Signal |
|---|---|---|
| AWS (us-west-1) | blamed in 1 incident; named as hosting in 1 “…nectivity issues in Frankfurt Closing A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morni…” incident | Likely |
| Deepgram | blamed in 1 incident “…Deepgram Flux High Latency This is resolved This is resolved We are investigating high latency for deepgram flux transcription affecting voice api and voice ai assistants. We have mitigated the issue…” incident | Likely |
| mobile/SMS carriers | integration affected in 4 “…Investigating T-Mobile MMS Delivery Report Issues The issue affecting MMS delivery reports to T-Mobile has been resolved. MMS delivery reports are now processing as expected. The issue affecting MMS d…” incident | Likely |
| OpenAI | integration affected in 1 “…been deployed and we are monitoring This is resolved We are investigating errors from the OpenAI compatible /models and /chat/completions endpoints…” incident | Weak |
Who depends on Telnyx
| Vendor | Evidence | Signal |
|---|---|---|
| Retell AI | blamed in 3 incidents “…Telnyx Inbound Calling Down This incident has been resolved. Telnyx Inbound Calling is down We are currently investigating an issue with Telnyx where inbound UDP packets appear to be dropped intermitt…” incident | Strong |
| Twilio | integration affected in 1 “…SMS Delivery Report Delays to Telnyx In US We are no longer experiencing delivery report delays when sending to Telnyx in United States of America. This incident has been resolved.…” incident | Weak |
Runs in (named in its incidents): AWS us-west-1 (1).
Outage events: Google Cloud us-central1, Sep 1 (timing).
Strong: same company, or blamed in two separate outages. Likely: blamed once, or named as hosting and failing together. Weak: listed as a subprocessor, integration-only, or failing together repeatedly without being named.
Changes and edits
Incidents Telnyx rewrote or removed, and notable changes to the pages we watch.
Struck in red is what Telnyx removed. Blue is what they added.
Friday, October 16
1 incident change
- CriticalCritical incident
Monday, October 12
1 incident change
- MajorMajor incident
Tuesday, October 6
1 incident change
- MajorMajor incident
Friday, October 2
1 incident change
- MajorMajor incident
Monday, September 28
1 incident change
- MajorMajor incident
Friday, September 25
1 incident change
- MajorMajor incident
Wednesday, September 23
3 incident changes
- MajorMajor incident
- MajorMajor incident
- MajorMajor incident
Tuesday, September 22
1 incident change
- CriticalCritical incident
Pricing and pages we watch
| Page | Versions | Last changed | Last checked | History |
|---|---|---|---|---|
| Privacy policy (opens in new tab) | 0 | No changes yet | ||
| Subprocessors (opens in new tab) | 1 | No changes yet | ||
| Terms of service (opens in new tab) | 0 | No changes yet |
Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
The Weekly Rewind: one short weekly email on what changed at Telnyx and the other vendors we track, including silent edits. Subscribe (opens in new tab)
Incidents
47 incidents since Jul 16, 21 of them major or critical. Maintenance is left out.
Friday, October 16
2 incidents, 1 major or critical
- Critical, 5 h 46 minCritical incident
- No impact listed, 21 h 35 minIncident, no impact listed
Wednesday, October 14
1 incident
- No impact listed, under a minuteIncident, no impact listed
Tuesday, October 13
2 incidents
- Minor, 1 h 19 minMinor incident
- Minor, 2 h 34 minMinor incident
Monday, October 12
1 incident, 1 major or critical
- Major, 5 h 27 minMajor incident
Saturday, October 10
1 incident
- Minor, 2 h 2 minMinor incident
Tuesday, October 6
1 incident, 1 major or critical
- Major, 25 h 51 minMajor incident
Friday, October 2
1 incident, 1 major or critical
- Major, 46 minMajor incident
Monday, September 28
1 incident, 1 major or critical
- Major, 36 minMajor incident
Friday, September 25
1 incident, 1 major or critical
- Major, 54 minMajor incident
Wednesday, September 23
4 incidents, 3 major or critical
- Major, 3 h 12 minMajor incident
- Major, 4 h 29 minMajor incident
- No impact listed, 50 minIncident, no impact listed
- Major, 2 h 2 minMajor incident
Tuesday, September 22
2 incidents, 1 major or critical
- Minor, 21 h 35 minMinor incident
- Critical, 1 hCritical incident
Tuesday, September 15
2 incidents
- Minor, 3 daysMinor incident
- Minor, 15 h 59 minMinor incident
Monday, September 14
1 incident, 1 major or critical
- Major, 1 h 10 minMajor incident
Thursday, September 10
3 incidents, 2 major or critical
- Major, 3 minMajor incident
- Minor, 4 h 49 minMinor incident
- Major, 12 h 20 minMajor incident
Wednesday, September 9
1 incident
- Minor, 25 h 6 minMinor incident
Tuesday, September 8
1 incident, 1 major or critical
- Major, 25 minMajor incident
Wednesday, September 2
1 incident
- Minor, 9 daysMinor incident
Tuesday, September 1
2 incidents, 1 major or critical
- Minor, 2 h 29 minMinor incident
- Major, 1 h 3 minMajor incident
Thursday, August 27
1 incident
- Minor, 57 minMinor incident
Monday, August 24
2 incidents, 1 major or critical
- No impact listed, 24 h 23 minIncident, no impact listed
- Critical, 31 minCritical incident
Wednesday, August 19
1 incident, 1 major or critical
- Major, 1 h 8 minMajor incident
Monday, August 17
1 incident
- Minor, 10 daysMinor incident
Saturday, August 15
1 incident, 1 major or critical
- Major, 16 daysMajor incident
Thursday, August 13
1 incident
- Minor, 6 daysMinor incident
Tuesday, August 11
1 incident, 1 major or critical
- Major, 6 h 13 minMajor incident
Monday, August 10
1 incident
- No impact listed, 43 minIncident, no impact listed
Friday, August 7
2 incidents, 1 major or critical
- Major, 3 daysMajor incident
- Minor, 51 minMinor incident
Wednesday, August 5
1 incident
- Minor, 18 h 35 minMinor incident
Tuesday, August 4
1 incident, 1 major or critical
- Critical, 40 h 11 minCritical incident
Tuesday, July 28
1 incident
- Minor, 1 h 32 minMinor incident
Monday, July 27
1 incident
- Minor, 3 daysMinor incident
Friday, July 24
1 incident
- Minor, 3 h 50 minMinor incident
Wednesday, July 22
1 incident
- Minor, 17 h 16 minMinor incident
Monday, July 20
1 incident
- Minor, 14 daysMinor incident
Thursday, July 16
1 incident
- Minor, 34 daysMinor incident