Rewindex

CompaniesTelnyxIncidents

Telnyx: Telnyx's Support AI Assistant (TAIA) - currently unavailable

MajorStatus: resolvedStarted Resolved (54 min)4 updatesstatus.telnyx.com (opens in new tab)

Affected components: Telnyx's Support AI Assistant (TAIA)

Timeline of updates

  1. investigating

    Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service.

  2. identified

    Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.

  3. monitoring

    Engineers have restored service and continue to monitor.

  4. resolved

    Engineers have resolved the issue and no further errors are observed at this time.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on status.telnyx.com (opens in new tab).

Telnyx profileRecent Telnyx incidentsMarkdownJSON