Companies / ai

Deepgram

deepgram.comStatus page: status.deepgram.comNow: operational since 2026-10-17
329incidents since 2022-01-25
18major or critical
19in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Aura-2 TTS Elevated Error Rates for English Voices
Deepgram reported a major incident affecting its TTS API: some Aura-2 TTS requests for English voices returned elevated 503 Service Unavailable errors. It started at 2026-09-22 12:10 UTC and was resolved at 2026-09-22 12:50 UTC, with a computed duration of 39 min; no cause or fix was stated.
Major incident

Full Deepgram change timeline, with diffs →

Status incident history

Deepgram status incidents per year
020406080100120140↑ incidents2022202320242025202631721453150
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2022316
2023723
20241454
2025314
2026501
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10minor6
2023-10none2
2023-11major1
2023-11minor5
2023-11none2
2024-01critical1
2024-01minor8
2024-01none1
2024-02minor3
2024-03major1
2024-03minor2
2024-04minor12
2024-04none2
2024-05minor10
2024-05none1
2024-06minor16
2024-06none1
2024-07major1
2024-07minor5
2024-08minor18
2024-09minor22
2024-10minor20
2024-11major1
2024-11minor19
2024-12minor1
2025-02minor3
2025-02none1
2025-03minor2
2025-04minor2
2025-04none1
2025-05minor1
2025-07none4
2025-08minor2
2025-08none1
2025-09major1
2025-09minor3
2025-10major2
2025-10minor3
2025-10none1
2025-11minor2
2025-11none1
2025-12major1
2026-01minor2
2026-02minor3
2026-02none5
2026-03minor3
2026-03none1
2026-04minor2
2026-04none3
2026-05minor4
2026-05none1
2026-06minor4
2026-06none2
2026-07minor2
2026-07none2
2026-08minor3
2026-08none2
2026-09major1
2026-09minor5
2026-10minor5

Silent edits

No silent edits or deletions detected for Deepgram yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTerms of service26Jul2Aug91623306Sep1320274Oct11182026-10-17 Terms of service: baseline2026-10-17 Pricing: baseline2026-10-17 Privacy policy: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Terms of servicebaseline
2026-10-17Pricingbaseline
2026-10-17Privacy policybaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policydeepgram.com/privacy12026-10-172026-10-17none yet
Terms of servicedeepgram.com/terms12026-10-172026-10-17none yet
Pricingdeepgram.com/pricing12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 329 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Elevated 503 errors for bath Flux TTS requestsminor1.5 h
Elevated 503 errors for Aura-2 TTSminor11 min
Elevated error rates for Flux TTSminor1.4 h
Elevated errors for Flux TTSminor2.0 h
Elevated errors for Flux TTSminor2.0 h
Elevated API errorsminor10 min
Elevated Latency and Errors for Batch STT (US)minor0 min
Elevated latency on Flux STT (US)minor4 min
Elevated Flux TTS 1011 Error Rateminor4.0 h
Aura-2 TTS Elevated Error Rates for English Voicesmajor40 min
ISP Backbone Degradationminor3.1 h
[Deepgram EU API] Flux-Multi STT Outagenone-661 min
[Deepgram API] Elevated Streaming STT Error Ratesnone-1062 min
Elevated 5XX Error Rate for v1/auth/grantminor1.1 h
Elevated 5XX Error Rate for v1/auth/grantminor12 min
[Deepgram API] Elevated Batch and Streaming STT Error Ratesminor3.7 h
[Deepgram API] Elevated Batch Error Rates: 400 error code responsesminor23 h
Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Eventnone4 min
Voice Agent API: Google/Gemini LLM errorsminor1.6 h
Elevated 5XX Errors for Flux STT Requestsnone2.4 h
ISP Network-Related Issuenone-795 min
Voice Agent third-party provider Instability (Anthropic LLMs)minor2.3 h
Degraded performance on Nova streaming STTnone-522 min
Elevated errors when using Google Gemini models with Voice Agentminor10 h
400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URLminor6.2 h
Degraded performance — Flux streaming Speech-to-Textminor27 h
Outbound networking issues affecting STT, TTS streaming and batch servicenone0 min
Voice Agent - Elevated 4xx Error Ratesminor-90 min
Elevated 5XX Errors for Non-English Batch STT Requests with Redactionminor9 min
Intermittent 404 HTTP errors Batch STT Englishminor1.8 h
Voice Agent third-party provider instability (ChatGPT 4o)minor24 h
Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providersnone0 min
Voice Agent third-party provider instability (Claude Sonnet 4.5)minor8 d
Voice Agent third-party provider instability (Google Gemini LLMs)minor10 d
Issues with downstream LLM provider in Voice Agent APInone6.9 h
Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)none3 d
Degraded API Performancenone0 min
Voice Agent API Degraded Serviceminor3 d
Voice Agent API Degraded Performanceminor2.0 h
Issues with downstream LLM provider in Voice Agent APIminor26 min
[Deepgram API] Elevated Errors for Streaming STTnone8.8 h
[Deepgram API] Flux SDK Session Disruptionsnone0 min
Issues with downstream LLM provider in Voice Agent APInone21 h
Issues with downstream LLM provider in Voice Agent APInone4.0 h
Issues with downstream LLM provider in Voice Agent APInone6.4 h
Issues with downstream LLM provider in Voice Agent APIminor28 h
Issues with downstream LLM provider in Voice Agent APIminor1.9 h
Issues with downstream LLM provider in Voice Agent APIminor8.0 h
Elevated Connection Errorsminor8 d
Degraded Transcripts on Nova-3 Multilingual STT Modelminor0 min
[Deepgram API] Elevated Streaming Error Rates: 400 error code responsesmajor30 min
Shai-Hulud 2.0 Supply Chain Incident – No Customer Impactnone0 min
Elevated API Errorsminor4 d
Elevated latency and connection timeouts on Deepgram servicesminor1.9 h
Outage for non-English batch speech-to-text requests utilizing redaction featuremajor9.3 h
Increased Latency Over Streaming STT and Voice Agent APIminor2.3 h
Downstream third-party provider outage (OpenAI LLMs)major7 d
Elevated error rates for Voice Agent API when using OpenAI LLMsminor7 d
[ISP Network-Related Issue]none0 min
US Network Issuesminor4.4 h
Elevated API Errors for STT and TTSminor3.9 h
Elevated batch error ratesmajor3.1 h
[Deepgram API] Aura-2 TTS Performance Degradationminor47 min
ISP Network-Related Issueminor7 min
[Deepgram API] Aura-2 TTS Performance Degradationminor3.0 h
ISP Network-Related Issuenone0 min
[Voice Agent API] Connections Rejectedminor0 min
[Deepgram Engine] High Rate of Closed Connectionsnone0 min
[ISP] Network-Related Issuenone0 min
[Deepgram Engine] High Rate of Closed Connectionsnone0 min
[Deepgram Engine] High Rate of Closed Connectionsnone0 min
ISP Network-Related Issueminor6.3 h
Elevated batch error ratesminor58 min
ISP Network-Related Issueminor2.5 h
Streaming connection errorsnone0 min
[Deepgram API] Elevated 500 Errors for Redaction on Non-English Audiominor0 min
[Deepgram API] Elevated Batch Error Ratesminor58 min
[Deepgram API] Elevated Stream Closuresminor56 min
[Deepgram API] Elevated Batch Error Rates for Nova-3 Diarizedminor7.2 h
Streaming disconnectsnone18 h
[Deepgram API] Elevated Batch Error Ratesminor16 min
[Deepgram API] Elevated Streaming STT Error Ratesminor27 min
[Deepgram API] Elevated TTS Error Ratesminor3.1 h
[Deepgram API] Elevated Streaming Error Ratesminor5 min
[Deepgram API] Management: API Key Creationmajor30 min
[Deepgram API] Elevated Batch Error Ratesminor4.8 h
[Deepgram API] Elevated Streaming Error Ratesminor5 min
[Deepgram API] Elevated Streaming Error Ratesminor5 min
[Deepgram API] Elevated Streaming Error Ratesminor9 min
[Deepgram API] Elevated Streaming Error Ratesminor5 min
[Deepgram API] Elevated Batch Error Ratesminor34 min
[Deepgram API] Elevated Whisper Error Ratesminor10 min
[Deepgram API] Elevated Streaming Error Ratesminor10 min
[Deepgram API] Elevated Batch Error Ratesminor15 min
[Deepgram API] Elevated TTS Error Ratesminor12 min
[Deepgram API] Elevated Whisper Error Ratesminor1.1 h
[Deepgram API] Elevated Streaming Error Ratesminor0 min
[Deepgram API] Elevated Batch Error Ratesminor5 min
[Deepgram API] Elevated Streaming Error Ratesminor10 min
[Deepgram API] Elevated Batch Error Ratesminor5 min