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Deepgram: Elevated errors from authentication services at one datacenter

MinorStatus: resolvededitedStarted Resolved (10 min)2 updatesstatus.deepgram.com (opens in new tab)

Affected components: - Batch APIDeepgram Public API - api.deepgram.com - DG Whisper Cloud - Streaming API - TTS API - Voice Agent API - Voice Agent API: Downstream Providers

Timeline of updates

  1. investigating

    We are investigating elevated errors with authentication services at one of our US datacenters. Some API requests and Voice Agent sessions routed there may fail with 5xx errors, and some transcription callbacks sent from that datacenter may carry an invalid Dg-Token header.

  2. resolved

    Between 15:17 and 15:45 UTC on October 29, an issue with authentication services at one of our US datacenters caused some API requests and Voice Agent sessions to fail with 5xx errors, and some transcription callbacks sent from that datacenter to carry an invalid Dg-Token header. A fix was deployed at 15:45 UTC and error rates returned to normal. This incident is resolved. All systems are operational.

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Impact, status and times are the vendor’s own, as last archived. View on status.deepgram.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-10-29 16:02 UTC, resolved after 10 min, 2 update(s); edited after publishing.

Title
Elevated errors from authentication services at one datacenter
Vendor
Deepgram
Date
URL
https://rewindex.com/company/deepgram/incidents/tc9vtxn72xd9

Deepgram profileRecent Deepgram incidentsAll outages on October 29, 2026Deepgram in October 2026MarkdownJSON