Deepgram: Voice Agent third-party provider instability (Claude Sonnet 4.5)
Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersVoice Agent API: Downstream Providers
Timeline of updates
- investigating
We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
630a2d0eb8a2506a…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Deepgram, started 2026-04-24 05:45 UTC, resolved after 8 d, 2 update(s).
- Title
- Voice Agent third-party provider instability (Claude Sonnet 4.5)
- Vendor
- Deepgram
- Date
- URL
- https://rewindex.com/company/deepgram/incidents/63m530t8t8x0
Deepgram profileRecent Deepgram incidentsAll outages on April 24, 2026Deepgram in April 2026MarkdownJSON