# Deepgram: Voice Agent third-party provider instability (Claude Sonnet 4.5)

> Deepgram status incident “Voice Agent third-party provider instability (Claude Sonnet 4.5)” on 2026-04-24: impact minor (vendor’s label), 8 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/63m530t8t8x0
Last updated: 2026-05-01T18:22:20Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-24 05:45 UTC · Resolved: 2026-05-01 18:22 UTC · Duration: 8 d
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Voice Agent API: Downstream Providers
- [Vendor status page: https://stspg.io/qt7xrsh12w6m](https://stspg.io/qt7xrsh12w6m)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **investigating** 2026-04-24 05:45 UTC: We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
- **resolved** 2026-05-01 18:22 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-04-24 05:45 UTC, resolved after 8 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/63m530t8t8x0
- Citation: Deepgram, “Voice Agent third-party provider instability (Claude Sonnet 4.5)” (2026-04-24 05:45 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/63m530t8t8x0 (CC BY 4.0).
- Markdown link: `[Deepgram: Voice Agent third-party provider instability (Claude Sonnet 4.5) (2026-04-24)](https://rewindex.com/company/deepgram/incidents/63m530t8t8x0)`


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Canonical: https://rewindex.com/company/deepgram/incidents/63m530t8t8x0 · Markdown: https://rewindex.com/company/deepgram/incidents/63m530t8t8x0.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/63m530t8t8x0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:51.049Z