# Deepgram

- Domain: deepgram.com · Category: ai
- Status page: https://status.deepgram.com (polled every 10 minutes; now operational)
- Incidents archived: 329 (18 major/critical, 8 maintenances), history since 2022-01-25
- Last 90 days: 19 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2022 | 31 | 6 | 3 | 2.2 h |
| 2023 | 72 | 3 | 4 | 24 min |
| 2024 | 145 | 4 | 1 | 5 min |
| 2025 | 31 | 4 | 0 | 3.0 h |
| 2026 | 50 | 1 | 0 | 2.7 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-09-22 12:10 UTC | [Major incident: Aura-2 TTS Elevated Error Rates for English Voices](https://rewindex.com/change/i48e91c482d1a09.md) | Deepgram reported a major incident affecting its TTS API: some Aura-2 TTS requests for English voices returned elevated 503 Service Unavailable errors. It started at 2026-09-22 12:10 UTC and was resolved at 2026-09-22 12:50 UTC, with a computed duration of 39 min; no cause or fix was stated. |

Full timeline: [Deepgram changes](https://rewindex.com/company/deepgram/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://deepgram.com/privacy](https://deepgram.com/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://deepgram.com/terms](https://deepgram.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://deepgram.com/pricing](https://deepgram.com/pricing) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-14 19:29 UTC | [Elevated 503 errors for bath Flux TTS requests](https://stspg.io/h1g1sm1qnm82) | minor | 1.5 h |  |
| 2026-10-13 17:58 UTC | [Elevated 503 errors for Aura-2 TTS](https://stspg.io/80nxlj2cjxrt) | minor | 11 min |  |
| 2026-10-08 02:58 UTC | [Elevated error rates for Flux TTS](https://stspg.io/lsfrdb8g8h5r) | minor | 1.4 h |  |
| 2026-10-05 09:55 UTC | [Elevated errors for Flux TTS](https://stspg.io/9m7wv7x20q3p) | minor | 2.0 h |  |
| 2026-10-03 15:52 UTC | [Elevated errors for Flux TTS](https://stspg.io/mgwl7mm07mr3) | minor | 2.0 h |  |
| 2026-09-30 19:29 UTC | [Elevated API errors](https://stspg.io/cddq3b79rlkq) | minor | 10 min |  |
| 2026-09-28 17:53 UTC | [Elevated Latency and Errors for Batch STT (US)](https://stspg.io/k22pql8wh6l1) | minor | 0 min |  |
| 2026-09-28 17:04 UTC | [Elevated latency on Flux STT (US)](https://stspg.io/j419h7jxmrny) | minor | 4 min |  |
| 2026-09-25 09:45 UTC | [Elevated Flux TTS 1011 Error Rate](https://stspg.io/zbzfn8tf7v0k) | minor | 4.0 h |  |
| 2026-09-22 12:10 UTC | [Aura-2 TTS Elevated Error Rates for English Voices](https://stspg.io/1mbrwsmd1034) | major | 40 min |  |
| 2026-09-02 20:22 UTC | [ISP Backbone Degradation](https://stspg.io/j8vx465jb5xd) | minor | 3.1 h |  |
| 2026-08-25 18:01 UTC | [\[Deepgram EU API\] Flux-Multi STT Outage](https://stspg.io/xfs31c2768t2) | none | -661 min |  |
| 2026-08-25 16:41 UTC | [\[Deepgram API\] Elevated Streaming STT Error Rates](https://stspg.io/sj6txb9wgm4v) | none | -1062 min |  |
| 2026-08-20 15:52 UTC | [Elevated 5XX Error Rate for v1/auth/grant](https://stspg.io/mp40nhprbrxk) | minor | 1.1 h |  |
| 2026-08-13 13:17 UTC | [Elevated 5XX Error Rate for v1/auth/grant](https://stspg.io/457b2f96zb1g) | minor | 12 min |  |
| 2026-08-04 14:30 UTC | [\[Deepgram API\] Elevated Batch and Streaming STT Error Rates](https://stspg.io/7jgm1b5hst0z) | minor | 3.7 h |  |
| 2026-07-28 14:00 UTC | [\[Deepgram API\] Elevated Batch Error Rates: 400 error code responses](https://stspg.io/cnqcj8tlvhgp) | minor | 23 h |  |
| 2026-07-24 13:18 UTC | [Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event](https://stspg.io/b3zlwvtxgw5s) | none | 4 min |  |
| 2026-07-21 13:45 UTC | [Voice Agent API: Google/Gemini LLM errors](https://stspg.io/4xdmsgpqq23r) | minor | 1.6 h |  |
| 2026-07-07 15:56 UTC | [Elevated 5XX Errors for Flux STT Requests](https://stspg.io/dz3sl1bd601v) | none | 2.4 h |  |
| 2026-06-24 14:15 UTC | [ISP Network-Related Issue](https://stspg.io/5r6p9cgt20jj) | none | -795 min |  |
| 2026-06-23 15:06 UTC | [Voice Agent third-party provider Instability (Anthropic LLMs)](https://stspg.io/y3pcsx81fl08) | minor | 2.3 h |  |
| 2026-06-18 21:42 UTC | [Degraded performance on Nova streaming STT](https://stspg.io/ggljpf01sspx) | none | -522 min |  |
| 2026-06-17 18:00 UTC | [Elevated errors when using Google Gemini models with Voice Agent](https://stspg.io/mxyntpdywk1h) | minor | 10 h |  |
| 2026-06-17 13:35 UTC | [400 errors with PreRecorded STT ("REMOTE\_CONTENT\_ERROR" / "failed to return valid data") when passing a URL](https://stspg.io/m1j68sqyrg25) | minor | 6.2 h |  |
| 2026-06-15 11:00 UTC | [Degraded performance — Flux streaming Speech-to-Text](https://stspg.io/4lqpkhj67qfq) | minor | 27 h |  |
| 2026-05-22 21:00 UTC | [Outbound networking issues affecting STT, TTS streaming and batch service](https://stspg.io/yvxxx7tygdmd) | none | 0 min |  |
| 2026-05-18 23:36 UTC | [Voice Agent - Elevated 4xx Error Rates](https://stspg.io/23qlvtc31h7s) | minor | -90 min |  |
| 2026-05-14 18:52 UTC | [Elevated 5XX Errors for Non-English Batch STT Requests with Redaction](https://stspg.io/6s96bcrh27rw) | minor | 9 min |  |
| 2026-05-12 16:18 UTC | [Intermittent 404 HTTP errors Batch STT English](https://stspg.io/lplbwh5608bx) | minor | 1.8 h |  |
| 2026-05-11 16:35 UTC | [Voice Agent third-party provider instability (ChatGPT 4o)](https://stspg.io/9ndcdrbjzz4q) | minor | 24 h |  |
| 2026-04-27 14:14 UTC | [Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers](https://stspg.io/3kdjslpb7kts) | none | 0 min |  |
| 2026-04-24 05:45 UTC | [Voice Agent third-party provider instability (Claude Sonnet 4.5)](https://stspg.io/qt7xrsh12w6m) | minor | 8 d |  |
| 2026-04-21 15:59 UTC | [Voice Agent third-party provider instability (Google Gemini LLMs)](https://stspg.io/67f7g43qlzvd) | minor | 10 d |  |
| 2026-04-17 20:56 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/hlwy3gcndbfm) | none | 6.9 h |  |
| 2026-04-10 17:27 UTC | [Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)](https://stspg.io/ftz72f37fw0f) | none | 3 d |  |
| 2026-03-25 15:16 UTC | [Degraded API Performance](https://stspg.io/w30s4dmfmx2k) | none | 0 min |  |
| 2026-03-20 16:53 UTC | [Voice Agent API Degraded Service](https://stspg.io/j84r39d9q1v0) | minor | 3 d |  |
| 2026-03-18 15:00 UTC | [Voice Agent API Degraded Performance](https://stspg.io/wn34n9m9s4zr) | minor | 2.0 h |  |
| 2026-03-05 00:59 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/0qcxxs1q5rcv) | minor | 26 min |  |
| 2026-02-26 17:16 UTC | [\[Deepgram API\] Elevated Errors for Streaming STT](https://stspg.io/by9khqj7lv6p) | none | 8.8 h |  |
| 2026-02-24 02:00 UTC | [\[Deepgram API\] Flux SDK Session Disruptions](https://stspg.io/100mj7zq9n71) | none | 0 min |  |
| 2026-02-23 17:58 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/hchn2sp44gk4) | none | 21 h |  |
| 2026-02-17 16:15 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/29xh5qfjpjvt) | none | 4.0 h |  |
| 2026-02-16 17:08 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/2m62dgm4dyg2) | none | 6.4 h |  |
| 2026-02-12 17:47 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/pk6jgdsgq3gp) | minor | 28 h |  |
| 2026-02-04 16:52 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/6bsfnfgfln8m) | minor | 1.9 h |  |
| 2026-02-03 15:35 UTC | [Issues with downstream LLM provider in Voice Agent API](https://stspg.io/6xvq7td6fhc0) | minor | 8.0 h |  |
| 2026-01-28 22:10 UTC | [Elevated Connection Errors](https://stspg.io/pg4h4vhtyny1) | minor | 8 d |  |
| 2026-01-22 23:45 UTC | [Degraded Transcripts on Nova-3 Multilingual STT Model](https://stspg.io/567c7s7vvrqd) | minor | 0 min |  |
| 2025-12-10 19:35 UTC | [\[Deepgram API\] Elevated Streaming Error Rates: 400 error code responses](https://status.deepgram.com/incidents/bnf9kbtqkk0q) | major | 30 min |  |
| 2025-11-26 00:00 UTC | [Shai-Hulud 2.0 Supply Chain Incident – No Customer Impact](https://status.deepgram.com/incidents/8xny9m4v24sr) | none | 0 min |  |
| 2025-11-14 19:10 UTC | [Elevated API Errors](https://status.deepgram.com/incidents/jcgy2zk77ctf) | minor | 4 d |  |
| 2025-11-13 23:16 UTC | [Elevated latency and connection timeouts on Deepgram services](https://status.deepgram.com/incidents/vgsyqxkc67by) | minor | 1.9 h |  |
| 2025-10-29 16:15 UTC | [Outage for non-English batch speech-to-text requests utilizing redaction feature](https://status.deepgram.com/incidents/v8jtxfhv1nsw) | major | 9.3 h |  |
| 2025-10-28 14:02 UTC | [Increased Latency Over Streaming STT and Voice Agent API](https://status.deepgram.com/incidents/hksc8g0nhr3f) | minor | 2.3 h |  |
| 2025-10-22 16:44 UTC | [Downstream third-party provider outage (OpenAI LLMs)](https://status.deepgram.com/incidents/btbhfrzzyk39) | major | 7 d |  |
| 2025-10-09 23:00 UTC | [Elevated error rates for Voice Agent API when using OpenAI LLMs](https://status.deepgram.com/incidents/8x1c7pgsjj3n) | minor | 7 d |  |
| 2025-10-07 17:18 UTC | [\[ISP Network-Related Issue\]](https://status.deepgram.com/incidents/rs9y69cftnk9) | none | 0 min |  |
| 2025-10-03 00:08 UTC | [US Network Issues](https://status.deepgram.com/incidents/5csks8z85yhb) | minor | 4.4 h |  |
| 2025-09-24 09:09 UTC | [Elevated API Errors for STT and TTS](https://status.deepgram.com/incidents/n1qlwrj1kmdf) | minor | 3.9 h |  |
| 2025-09-05 04:00 UTC | [Elevated batch error rates](https://status.deepgram.com/incidents/74jcwty112fd) | major | 3.1 h |  |
| 2025-09-04 16:22 UTC | [\[Deepgram API\] Aura-2 TTS Performance Degradation](https://status.deepgram.com/incidents/dgsz3qv3297v) | minor | 47 min |  |
| 2025-09-04 14:43 UTC | [ISP Network-Related Issue](https://status.deepgram.com/incidents/rlts8w07fwrr) | minor | 7 min |  |
| 2025-08-27 17:50 UTC | [\[Deepgram API\] Aura-2 TTS Performance Degradation](https://status.deepgram.com/incidents/sl3zxvhddf1w) | minor | 3.0 h |  |
| 2025-08-26 18:25 UTC | [ISP Network-Related Issue](https://status.deepgram.com/incidents/zhdshn5wgqqy) | none | 0 min |  |
| 2025-08-14 15:13 UTC | [\[Voice Agent API\] Connections Rejected](https://status.deepgram.com/incidents/6m9bfwn67988) | minor | 0 min |  |
| 2025-07-24 12:50 UTC | [\[Deepgram Engine\] High Rate of Closed Connections](https://status.deepgram.com/incidents/g7l5rnym2pl4) | none | 0 min |  |
| 2025-07-23 09:26 UTC | [\[ISP\] Network-Related Issue](https://status.deepgram.com/incidents/xtzy1lzrryvv) | none | 0 min |  |
| 2025-07-16 16:20 UTC | [\[Deepgram Engine\] High Rate of Closed Connections](https://status.deepgram.com/incidents/gxg5p9rczrvr) | none | 0 min |  |
| 2025-07-01 17:00 UTC | [\[Deepgram Engine\] High Rate of Closed Connections](https://status.deepgram.com/incidents/1gh7hv38xx52) | none | 0 min |  |
| 2025-05-23 03:45 UTC | [ISP Network-Related Issue](https://status.deepgram.com/incidents/5qc6rz16b8t3) | minor | 6.3 h |  |
| 2025-04-09 18:36 UTC | [Elevated batch error rates](https://status.deepgram.com/incidents/2fc7zph5kmpm) | minor | 58 min |  |
| 2025-04-08 01:36 UTC | [ISP Network-Related Issue](https://status.deepgram.com/incidents/c16yw6bn89wk) | minor | 2.5 h |  |
| 2025-04-07 07:30 UTC | [Streaming connection errors](https://status.deepgram.com/incidents/72ld15qt5tmb) | none | 0 min |  |
| 2025-03-23 03:00 UTC | [\[Deepgram API\] Elevated 500 Errors for Redaction on Non-English Audio](https://status.deepgram.com/incidents/23d5kr31rm2f) | minor | 0 min |  |
| 2025-03-11 13:50 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/9zy65p55s565) | minor | 58 min |  |
| 2025-02-21 07:21 UTC | [\[Deepgram API\] Elevated Stream Closures](https://status.deepgram.com/incidents/wr5whbzk45mg) | minor | 56 min |  |
| 2025-02-13 19:34 UTC | [\[Deepgram API\] Elevated Batch Error Rates for Nova-3 Diarized](https://status.deepgram.com/incidents/nb0273pm34wd) | minor | 7.2 h |  |
| 2025-02-07 02:03 UTC | [Streaming disconnects](https://status.deepgram.com/incidents/5rcpxndl8sl8) | none | 18 h |  |
| 2025-02-03 23:27 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/p6dz8sfh10nx) | minor | 16 min |  |
| 2024-12-04 21:13 UTC | [\[Deepgram API\] Elevated Streaming STT Error Rates](https://status.deepgram.com/incidents/6rqvb5pv1khk) | minor | 27 min |  |
| 2024-11-27 10:34 UTC | [\[Deepgram API\] Elevated TTS Error Rates](https://status.deepgram.com/incidents/ggsnkm12wh4s) | minor | 3.1 h |  |
| 2024-11-26 20:39 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/xxkrgjyf0vcs) | minor | 5 min |  |
| 2024-11-26 16:45 UTC | [\[Deepgram API\] Management: API Key Creation](https://status.deepgram.com/incidents/f42vr98hll6y) | major | 30 min |  |
| 2024-11-25 17:21 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/gnb9n6cjv3bw) | minor | 4.8 h |  |
| 2024-11-22 18:55 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/hhkd7q02cdfg) | minor | 5 min |  |
| 2024-11-19 16:12 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/5fmq4wrxw2rg) | minor | 5 min |  |
| 2024-11-18 19:57 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/r80knhdgrccl) | minor | 9 min |  |
| 2024-11-18 19:46 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/93ckxgjxktb1) | minor | 5 min |  |
| 2024-11-18 16:10 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/r8s1nxtzypgw) | minor | 34 min |  |
| 2024-11-12 13:58 UTC | [\[Deepgram API\] Elevated Whisper Error Rates](https://status.deepgram.com/incidents/lxtj35mhb3kl) | minor | 10 min |  |
| 2024-11-12 13:57 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/gzwxhr6x6ct1) | minor | 10 min |  |
| 2024-11-12 13:54 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/sq2qgr7t1v38) | minor | 15 min |  |
| 2024-11-12 13:53 UTC | [\[Deepgram API\] Elevated TTS Error Rates](https://status.deepgram.com/incidents/1rmfp1mdv6bm) | minor | 12 min |  |
| 2024-11-06 16:08 UTC | [\[Deepgram API\] Elevated Whisper Error Rates](https://status.deepgram.com/incidents/zyqd9dzk5p8t) | minor | 1.1 h |  |
| 2024-11-06 13:44 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/g7pwbqk4d3bl) | minor | 0 min |  |
| 2024-11-06 04:45 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/g0dq8ppw5k6g) | minor | 5 min |  |
| 2024-11-06 04:40 UTC | [\[Deepgram API\] Elevated Streaming Error Rates](https://status.deepgram.com/incidents/skmypcf2v8l7) | minor | 10 min |  |
| 2024-11-06 04:25 UTC | [\[Deepgram API\] Elevated Batch Error Rates](https://status.deepgram.com/incidents/gzmbwt99psnl) | minor | 5 min |  |


## Charts

### Chart data: Deepgram status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2022 | 31 | 6 |
| 2023 | 72 | 3 |
| 2024 | 145 | 4 |
| 2025 | 31 | 4 |
| 2026 | 50 | 1 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | minor | 6 |
| 2023-10 | none | 2 |
| 2023-11 | major | 1 |
| 2023-11 | minor | 5 |
| 2023-11 | none | 2 |
| 2024-01 | critical | 1 |
| 2024-01 | minor | 8 |
| 2024-01 | none | 1 |
| 2024-02 | minor | 3 |
| 2024-03 | major | 1 |
| 2024-03 | minor | 2 |
| 2024-04 | minor | 12 |
| 2024-04 | none | 2 |
| 2024-05 | minor | 10 |
| 2024-05 | none | 1 |
| 2024-06 | minor | 16 |
| 2024-06 | none | 1 |
| 2024-07 | major | 1 |
| 2024-07 | minor | 5 |
| 2024-08 | minor | 18 |
| 2024-09 | minor | 22 |
| 2024-10 | minor | 20 |
| 2024-11 | major | 1 |
| 2024-11 | minor | 19 |
| 2024-12 | minor | 1 |
| 2025-02 | minor | 3 |
| 2025-02 | none | 1 |
| 2025-03 | minor | 2 |
| 2025-04 | minor | 2 |
| 2025-04 | none | 1 |
| 2025-05 | minor | 1 |
| 2025-07 | none | 4 |
| 2025-08 | minor | 2 |
| 2025-08 | none | 1 |
| 2025-09 | major | 1 |
| 2025-09 | minor | 3 |
| 2025-10 | major | 2 |
| 2025-10 | minor | 3 |
| 2025-10 | none | 1 |
| 2025-11 | minor | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 1 |
| 2026-01 | minor | 2 |
| 2026-02 | minor | 3 |
| 2026-02 | none | 5 |
| 2026-03 | minor | 3 |
| 2026-03 | none | 1 |
| 2026-04 | minor | 2 |
| 2026-04 | none | 3 |
| 2026-05 | minor | 4 |
| 2026-05 | none | 1 |
| 2026-06 | minor | 4 |
| 2026-06 | none | 2 |
| 2026-07 | minor | 2 |
| 2026-07 | none | 2 |
| 2026-08 | minor | 3 |
| 2026-08 | none | 2 |
| 2026-09 | major | 1 |
| 2026-09 | minor | 5 |
| 2026-10 | minor | 5 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |

---
Canonical: https://rewindex.com/company/deepgram · Markdown: https://rewindex.com/company/deepgram.md · JSON: https://rewindex.com/api/v1/companies/deepgram · Generated 2026-10-18T00:36:51.278Z