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Deepgram: Voice Agent API Degraded Service

MinorStatus: resolvedStarted Resolved (3 d)2 updatesstspg.io (opens in new tab)

Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersVoice Agent API: Downstream Providers

Timeline of updates

  1. investigating

    There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers (opens in new tab)) in your Voice Agent configuration.

  2. resolved

    This incident has been resolved

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-03-20 16:53 UTC, resolved after 3 d, 2 update(s).

Title
Voice Agent API Degraded Service
Vendor
Deepgram
Date
URL
https://rewindex.com/company/deepgram/incidents/nxqcslcdy650

Deepgram profileRecent Deepgram incidentsAll outages on March 20, 2026Deepgram in March 2026MarkdownJSON