# Deepgram: Voice Agent API Degraded Service

> Deepgram status incident “Voice Agent API Degraded Service” on 2026-03-20: impact minor (vendor’s label), 3 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/nxqcslcdy650
Last updated: 2026-03-23T18:53:57Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-20 16:53 UTC · Resolved: 2026-03-23 18:53 UTC · Duration: 3 d
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Voice Agent API: Downstream Providers
- [Vendor status page: https://stspg.io/j84r39d9q1v0](https://stspg.io/j84r39d9q1v0)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **investigating** 2026-03-20 16:53 UTC: There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models\#using-multiple-llm-providers) in your Voice Agent configuration.
- **resolved** 2026-03-23 18:53 UTC: This incident has been resolved

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-03-20 16:53 UTC, resolved after 3 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/nxqcslcdy650
- Citation: Deepgram, “Voice Agent API Degraded Service” (2026-03-20 16:53 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/nxqcslcdy650 (CC BY 4.0).
- Markdown link: `[Deepgram: Voice Agent API Degraded Service (2026-03-20)](https://rewindex.com/company/deepgram/incidents/nxqcslcdy650)`


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Canonical: https://rewindex.com/company/deepgram/incidents/nxqcslcdy650 · Markdown: https://rewindex.com/company/deepgram/incidents/nxqcslcdy650.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/nxqcslcdy650 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:12.893Z