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Deepgram: [Deepgram API] Elevated Batch and Streaming STT Error Rates

Impact: minorStatus: resolvedStarted Resolved (3.7 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Batch APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming APIStreaming API

Timeline of updates

  1. investigating

    We are currently investigating an issue where batch and streaming STT requests have degraded performance.

  2. monitoring

    An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Deepgram profile · Recent Deepgram incidents · Markdown · JSON