# Deepgram: [Deepgram API] Elevated Batch and Streaming STT Error Rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-04 14:30 UTC · Resolved: 2026-08-04 18:10 UTC · Duration: 3.7 h
- Updates: 3 · Affected components: Batch API, Deepgram Public API (api.deepgram.com) - Batch API, Deepgram Public API (api.deepgram.com) - Streaming API, Streaming API
- [Vendor status page: https://stspg.io/7jgm1b5hst0z](https://stspg.io/7jgm1b5hst0z)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **investigating** 2026-08-04 14:30 UTC: We are currently investigating an issue where batch and streaming STT requests have degraded performance.
- **monitoring** 2026-08-04 15:21 UTC: An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring.
- **resolved** 2026-08-04 18:10 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/deepgram/incidents/dthv5xks1vnq · Markdown: https://rewindex.com/company/deepgram/incidents/dthv5xks1vnq.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/dthv5xks1vnq · Generated 2026-10-18T10:34:45.392Z