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Plivo

Status page says
Operational since Oct 19
Last 90 days
4 incidents
Rewrites caught
None so far
Next deprecation
None announced
Plivo incidents per day, last 90 days

Select a day to jump to its incidents below.

How Plivo reports incidents

Compared with the 152 vendors that have enough incidents to compare. Each tick is one vendor; lower is better on every line.

Provisional. Built nightly from every archived version of each incident, last on Oct 19. Compare all vendors

First posted only after it was over
20% 10 of the 50 incidents we have in full detail

The first update already said resolved. Typical vendor: 6%.

Plivo: higher than most vendors.

Time to resolve
2 h 10 min median; 9 in 10 within 10 h 36 min

From the vendor’s own start and resolve times, last 365 days. Typical vendor: 2 h.

Plivo: around the middle.

Major or critical incidents
0.4 a month 5 in the last 365 days

Impact as the vendor labels it. Typical vendor: 1.2 a month.

Plivo: lower than most vendors.

Rewrites caught
None so far

Counts, not a rate: 10-minute tracking began Oct 17, so there are too few events to compare yet.

Dependencies

What Plivo relies on and who relies on Plivo, as observed in status-page incidents: who they blame, where they say they run, and who fails at the same time. Observed, not verified.

Plivo depends on

ProviderEvidenceSignal
mobile/SMS carriersblamed in 81 incidents; integration affected in 178

“…Intermittent Call failures due to downstream carrier issues in India Region This incident has been resolved.…” incident

Strong
AWS (ap-southeast-1)blamed in 3 incidents; named as hosting in 1; together in 6 outage events

“…AWS Outage We have now restored all recordings not uploaded to S3 during the AWS outage. The issue is now fully resolved.…” incident

Strong
Metablamed in 1 incident; together in 1 outage event

“…WhatsApp Business API — Elevated Errors and Delays This incident has been resolved. Dear Valued Customer, We are aware of elevated error rates and message delays affecting WhatsApp messaging on the Pl…” incident

Likely

Who depends on Plivo

VendorEvidenceSignal
Closeblamed in 3 incidents

“…Incoming calls not coming through We've received word from our VoIP provider, Plivo, that the incident impacting some US numbers has now been resolved. If you're still experiencing issues with incomin…” incident

Strong
Jiralisted as a subprocessorWeak

Runs in (named in its incidents): AWS ap-southeast-1 (1).

Outage events: Meta, Jun 12, AWS, Jun 13, 2023 (timing), Cloudflare, Jun 21, 2022 (timing), AWS, Mar 9, 2022 (timing), AWS us-east-1, Dec 22, 2021 (timing), AWS, Dec 15, 2021 (timing), AWS us-east-1, Dec 7, 2021 (timing), AWS, Jul 28, 2020 (timing) and 1 more.

Strong: same company, or blamed in two separate outages. Likely: blamed once, or named as hosting and failing together. Weak: listed as a subprocessor, integration-only, or failing together repeatedly without being named.

Changes and edits

Incidents Plivo rewrote or removed, and notable changes to the pages we watch.

Struck in red is what Plivo removed. Blue is what they added.

Saturday, July 11

1 incident change

Tuesday, June 30

1 incident change

Friday, June 19

1 incident change

Thursday, February 5

1 incident change

Wednesday, October 29, 2025

1 incident change

Full Plivo change history

Pricing and pages we watch

PageVersionsLast changedLast checkedHistory
Privacy policy (opens in new tab)0No changes yet
Subprocessors (opens in new tab)1No changes yet
Terms of service (opens in new tab)0No changes yet

Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

The Weekly Rewind: one short weekly email on what changed at Plivo and the other vendors we track, including silent edits. Subscribe (opens in new tab)

Incidents

Latest 100 of 1,967 incidents since Nov 7, 2014, 94 of them major or critical. Maintenance is left out.

Per year, major and critical in amber:

2014: 5 incidents, 1 major or critical; 2015: 55 incidents, 3 major or critical; 2016: 49 incidents, 9 major or critical; 2017: 55 incidents, 6 major or critical; 2018: 241 incidents, 8 major or critical; 2019: 339 incidents, 13 major or critical; 2020: 581 incidents, 27 major or critical; 2021: 186 incidents, 5 major or critical; 2022: 177 incidents, 5 major or critical; 2023: 90 incidents, 8 major or critical; 2024: 127 incidents, 4 major or critical; 2025: 38 incidents, 1 major or critical; 2026: 24 incidents, 4 major or critical

Saturday, October 10

1 incident

Friday, September 11

1 incident

Tuesday, August 25

1 incident

Friday, July 31

1 incident

Monday, July 20

1 incident

Saturday, July 11

1 incident, 1 major or critical

Thursday, July 2

1 incident

Tuesday, June 30

1 incident, 1 major or critical

Friday, June 19

1 incident, 1 major or critical

Monday, June 15

1 incident

Saturday, June 6

1 incident

Tuesday, May 12

1 incident

Wednesday, April 8

1 incident

Saturday, March 28

1 incident

Sunday, February 8

1 incident

Thursday, February 5

1 incident, 1 major or critical

Sunday, February 1

2 incidents

Wednesday, January 14

1 incident

Wednesday, January 7

1 incident

Wednesday, October 29, 2025

2 incidents, 1 major or critical

Sunday, October 26, 2025

1 incident

Tuesday, October 7, 2025

1 incident

Thursday, July 31, 2025

1 incident

Friday, June 20, 2025

1 incident

Thursday, June 19, 2025

1 incident

Thursday, June 5, 2025

1 incident

Tuesday, May 20, 2025

1 incident

Tuesday, May 13, 2025

1 incident

Sunday, May 11, 2025

2 incidents

Wednesday, May 7, 2025

1 incident

Wednesday, April 30, 2025

1 incident

Friday, April 25, 2025

1 incident

Monday, April 21, 2025

1 incident

Tuesday, March 11, 2025

1 incident

Monday, March 3, 2025

1 incident

Saturday, March 1, 2025

1 incident

Friday, February 28, 2025

1 incident

Tuesday, February 18, 2025

1 incident

Sunday, February 16, 2025

1 incident

Thursday, February 6, 2025

1 incident

Wednesday, February 5, 2025

1 incident

Tuesday, February 4, 2025

1 incident

Sunday, February 2, 2025

1 incident

Thursday, January 30, 2025

1 incident

Wednesday, January 29, 2025

1 incident

Tuesday, January 28, 2025

1 incident

Tuesday, January 14, 2025

1 incident

Wednesday, December 18, 2024

1 incident, 1 major or critical

Tuesday, December 17, 2024

1 incident

Tuesday, December 3, 2024

1 incident

Monday, October 21, 2024

1 incident

Thursday, October 17, 2024

1 incident

Tuesday, October 15, 2024

2 incidents

Friday, October 11, 2024

1 incident

Thursday, October 10, 2024

2 incidents, 1 major or critical

Monday, October 7, 2024

1 incident

Tuesday, October 1, 2024

2 incidents

Plivo incidents, last 90 daysJSONMarkdown