# Plivo

- Domain: plivo.com · Category: comms
- Status page: https://status.plivo.com (polled every 10 minutes; now operational)
- Incidents archived: 1,967 (94 major/critical, 1,647 maintenances), history since 2014-11-07
- Last 90 days: 4 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Plivo reports incidents

- First posted only after it was over: 20% (10 of 50 incidents in full detail); typical vendor 7%
- Median time to resolve: 2 h 10 min (90th percentile 10 h 36 min); typical vendor 2 h
- Major or critical incidents: 0.4 a month (5 over 365 days); typical vendor 1.1
- Rewrites caught since 2026-10-17: 0 deleted, 0 edited
Compared with 154 vendors: [all scorecards](https://rewindex.com/scorecards.md)

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| mobile/SMS carriers | high | 81 | 0 | 178 | 0 |  |
| AWS (Amazon Web Services) | high | 3 | 1 | 0 | 6 |  |
| Meta (Facebook/Instagram/WhatsApp) | medium | 1 | 0 | 0 | 1 |  |

| Depended on by | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| [Close](https://rewindex.com/company/close.md) | high | 3 | 0 | 0 | 0 |  |
| [Jira](https://rewindex.com/company/jira.md) | low | 0 | 0 | 0 | 0 | yes |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2014 | 5 | 1 | 0 | ongoing |
| 2015 | 55 | 3 | 0 | ongoing |
| 2016 | 49 | 9 | 0 | ongoing |
| 2017 | 55 | 6 | 8 | 1.4 h |
| 2018 | 241 | 8 | 109 | 2.6 h |
| 2019 | 339 | 13 | 429 | 4.0 h |
| 2020 | 581 | 27 | 374 | 5.8 h |
| 2021 | 186 | 5 | 145 | 3.8 h |
| 2022 | 177 | 5 | 155 | 6.1 h |
| 2023 | 90 | 8 | 127 | 4.1 h |
| 2024 | 127 | 4 | 259 | 7.3 h |
| 2025 | 38 | 1 | 32 | 2.7 h |
| 2026 | 24 | 4 | 9 | 1.7 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-07-11 07:47 UTC | [Major incident: Outbound MMS Failures on Toll-Free Numbers (US & Canada)](https://rewindex.com/change/if40d6e769452ca.md) | pending |
| 2026-06-30 08:00 UTC | [Major incident: Outbound Call Failures for Specific 9180 Caller IDs](https://rewindex.com/change/ib386ec95f90ea7.md) | pending |
| 2026-06-19 13:01 UTC | [Major incident: Call Failures in US and India regions](https://rewindex.com/change/i5590a922263947.md) | pending |
| 2026-02-05 08:39 UTC | [Critical incident: Outbound call failures in India region for 160 series](https://rewindex.com/change/ibc26e75c1734af.md) | pending |
| 2025-10-29 03:49 UTC | [Major incident: Outbound call failures in India Bangalore Region](https://rewindex.com/change/i631e9ed74b83de.md) | pending |

Full timeline: [Plivo changes](https://rewindex.com/company/plivo/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://plivo.com/privacy](https://plivo.com/privacy) | 0 |  |  |
| Subprocessors | [https://plivo.com/legal/subprocessors](https://plivo.com/legal/subprocessors) | 1 | 2026-10-19 |  |
| Terms of service | [https://plivo.com/terms](https://plivo.com/terms) | 0 |  |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-10 08:09 UTC | [Intermittent Call failures towards India](https://rewindex.com/company/plivo/incidents/kqjbdwdffcby.md) | none | 26 min |  |
| 2026-09-11 06:02 UTC | [Intermittent Call failures towards India](https://rewindex.com/company/plivo/incidents/8ftyqjvnx1lp.md) | none | 33 min |  |
| 2026-08-25 07:25 UTC | [Voice Call Webhook Delivery Degradation](https://rewindex.com/company/plivo/incidents/07fbflp5tlz2.md) | none | 6.8 h |  |
| 2026-07-31 17:01 UTC | [Call failures towards India](https://rewindex.com/company/plivo/incidents/63q7dshmfs00.md) | none | 11 h |  |
| 2026-07-20 06:05 UTC | [Intermittent Call failures towards India](https://rewindex.com/company/plivo/incidents/vmz1xcpy71hc.md) | none | 3.2 h |  |
| 2026-07-11 07:47 UTC | [Outbound MMS Failures on Toll-Free Numbers (US & Canada)](https://rewindex.com/company/plivo/incidents/8w9cdd2bjg34.md) | major | 2.2 h |  |
| 2026-07-02 13:40 UTC | [Outbound Call Failures](https://rewindex.com/company/plivo/incidents/c1d61tkdpkr2.md) | none | 2.8 h |  |
| 2026-06-30 08:00 UTC | [Outbound Call Failures for Specific 9180 Caller IDs](https://rewindex.com/company/plivo/incidents/v7d75222pj8v.md) | major | 1.7 h |  |
| 2026-06-19 13:01 UTC | [Call Failures in US and India regions](https://rewindex.com/company/plivo/incidents/0r1xrdk07w1k.md) | major | 56 min |  |
| 2026-06-15 07:26 UTC | [Call failures for 911600 series numbers in India region](https://rewindex.com/company/plivo/incidents/8bvhdlxjncgw.md) | none | -86 min |  |
| 2026-06-12 16:30 UTC | [WhatsApp Business API — Elevated Errors and Delays](https://rewindex.com/company/plivo/incidents/6p8gbygz0t5b.md) · [Meta outage](https://rewindex.com/events/2026-06-12-meta) | none | 51 min |  |
| 2026-06-12 05:21 UTC | [Intermittent Outbound call failures in India region for 9180 series](https://rewindex.com/company/plivo/incidents/lvyc2km8121d.md) | minor | 3.9 h |  |
| 2026-06-06 13:00 UTC | [Elevated Call Failure Rate on 9180 Number Series(India Region)](https://rewindex.com/company/plivo/incidents/pv46c9ftx78g.md) | none | 0 min |  |
| 2026-05-12 11:26 UTC | [Inbound call failures in India region](https://rewindex.com/company/plivo/incidents/449k3p85lbyt.md) | none | -36 min |  |
| 2026-04-08 06:30 UTC | [PHLO: Inbound call failures — sub-account numbers on main account PHLO apps](https://rewindex.com/company/plivo/incidents/ljvfr3cr3qcn.md) | none | 0 min |  |
| 2026-03-28 13:23 UTC | [Missing Web hook Events for Voice Calls in India Region](https://rewindex.com/company/plivo/incidents/53q1x94bptn5.md) | minor | 1.5 h |  |
| 2026-02-09 14:59 UTC | [Voice calls are impacted due to infrastructure issue in US region.](https://rewindex.com/company/plivo/incidents/86yzvvc6718y.md) | minor | 1.0 h |  |
| 2026-02-09 12:25 UTC | [Failures to retrieve CDRs in India Region](https://rewindex.com/company/plivo/incidents/9mp420ndxr91.md) | minor | 28 min |  |
| 2026-02-08 13:41 UTC | [Service degradation - Intermittent Messaging Failures](https://rewindex.com/company/plivo/incidents/cxsj0gsz0b13.md) | none | 3.5 h |  |
| 2026-02-05 08:39 UTC | [Outbound call failures in India region for 160 series](https://rewindex.com/company/plivo/incidents/r2trzxz056dp.md) | critical | 4.3 h |  |
| 2026-02-01 13:53 UTC | [Carrier degradation India](https://rewindex.com/company/plivo/incidents/dp7s9k3c1gyy.md) | none | 25 min |  |
| 2026-02-01 11:04 UTC | [Voice and Zentrunk partial outage](https://rewindex.com/company/plivo/incidents/bm7s8j5m9yzv.md) | none | 27 min |  |
| 2026-01-14 13:46 UTC | [Voice API Intermittent Failures (India Region)](https://rewindex.com/company/plivo/incidents/gzwkwgb1b2xx.md) | minor | -3407 min |  |
| 2026-01-07 08:25 UTC | [Delivery issue with outbound SMS to the US from certain 10DLC campaigns.](https://rewindex.com/company/plivo/incidents/rt6jccms5btt.md) | none | 27 h |  |
| 2025-10-29 14:33 UTC | [Intermittent Message Failures](https://rewindex.com/company/plivo/incidents/nq7q0zdn6bvm.md) | none | 0 min |  |
| 2025-10-29 03:49 UTC | [Outbound call failures in India Bangalore Region](https://rewindex.com/company/plivo/incidents/q3ywkvp4mqly.md) | major | 2.5 h |  |
| 2025-10-26 15:35 UTC | [Intermittent SMS failures in India Region](https://rewindex.com/company/plivo/incidents/ny3f2q6xs2kn.md) | minor | 13 h |  |
| 2025-10-07 07:19 UTC | [Intermittent Message failures in India Region](https://rewindex.com/company/plivo/incidents/lh6x5rl56jnz.md) | none | -1010 min |  |
| 2025-07-31 14:24 UTC | [Intermittent Call failures in India Region](https://rewindex.com/company/plivo/incidents/mv4r3tnr12dg.md) | minor | 15 min |  |
| 2025-06-20 18:09 UTC | [Intermittent Message failures](https://rewindex.com/company/plivo/incidents/j3d5s8q1j9yh.md) | none | 2.6 h |  |
| 2025-06-19 13:21 UTC | [Inbound Call failures in the India region](https://rewindex.com/company/plivo/incidents/nkhxqcbnxt0c.md) | none | -96 min |  |
| 2025-06-05 06:38 UTC | [Intermittent Outbound Call failures in the India region](https://rewindex.com/company/plivo/incidents/rnggkw1z4742.md) | none | -74 min |  |
| 2025-05-20 07:30 UTC | [Intermittent SMS & MMS failure](https://rewindex.com/company/plivo/incidents/w9b1gmm6jv7w.md) | minor | 0 min |  |
| 2025-05-13 14:41 UTC | [Intermittent Call failures in the Mumbai region](https://rewindex.com/company/plivo/incidents/c86137v0vjb4.md) | minor | 22 h |  |
| 2025-05-11 19:24 UTC | [Intermittent SMS failure towards India](https://rewindex.com/company/plivo/incidents/gdfynty69ld5.md) | none | 12 h |  |
| 2025-05-11 14:14 UTC | [Intermittent SMS delivery issue towards India](https://rewindex.com/company/plivo/incidents/w2qr1pmfwl82.md) | none | 51 min |  |
| 2025-05-07 10:25 UTC | [Intermittent Outbound PSTN Call Failures in South America](https://rewindex.com/company/plivo/incidents/g8dhq4mmvjsx.md) | minor | 2.4 h |  |
| 2025-04-30 18:24 UTC | [Intermittent MMS Delivery Issue](https://rewindex.com/company/plivo/incidents/dz9s0m9yw1tl.md) | minor | 27 min |  |
| 2025-04-25 14:39 UTC | [Intermittent MMS Delivery Issue](https://rewindex.com/company/plivo/incidents/myd4f4wg5p37.md) | none | 17 min |  |
| 2025-04-22 15:25 UTC | [Delivery delays on Inbound/Outbound SMS towards phone numbers in US](https://rewindex.com/company/plivo/incidents/yds3w02gvyg3.md) | minor | 15 h |  |
| 2025-04-21 02:38 UTC | [Intermittent Inbound SIP Calls Failures](https://rewindex.com/company/plivo/incidents/9l5bk75hntzx.md) | minor | 29 min |  |
| 2025-03-28 10:30 UTC | [Missing Debug Logs in Plivo Console for Messaging and Voice Service](https://rewindex.com/company/plivo/incidents/r0mkzgbn8g21.md) | minor | 42 min |  |
| 2025-03-11 15:00 UTC | [Intermittent Outbound PSTN Call Failures in France](https://rewindex.com/company/plivo/incidents/p3wm9ybzjjpg.md) | minor | 23 min |  |
| 2025-03-03 04:47 UTC | [Delay in processing 10DLC Campaign requests](https://rewindex.com/company/plivo/incidents/d48vrjtkcdld.md) | minor | 9.4 h |  |
| 2025-03-01 16:19 UTC | [Delay in processing 10DLC Campaign requests](https://rewindex.com/company/plivo/incidents/2xrqkfpnp1yt.md) | minor | 3.3 h |  |
| 2025-02-28 04:00 UTC | [Delay in processing 10DLC Campaign requests](https://rewindex.com/company/plivo/incidents/5rxs6hx4jsht.md) | minor | 9.9 h |  |
| 2025-02-21 19:14 UTC | [Intermittent Inbound SMS and MMS Delivery failures towards US and Canada](https://rewindex.com/company/plivo/incidents/xzmt3mbz11d3.md) | minor | 7 d |  |
| 2025-02-18 17:42 UTC | [Delay in processing 10DLC Campaign requests](https://rewindex.com/company/plivo/incidents/d21zll3bdxt9.md) | none | 12 h |  |
| 2025-02-16 03:33 UTC | [Delay in processing 10DLC Campaign requests in the US](https://rewindex.com/company/plivo/incidents/952z1zqk8l8w.md) | none | 5.1 h |  |
| 2025-02-12 14:40 UTC | [Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada](https://rewindex.com/company/plivo/incidents/87cd986kb286.md) | minor | 2.5 h |  |
| 2025-02-06 06:15 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/bj7bjvfq14rh.md) | minor | 2 d |  |
| 2025-02-05 07:06 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/p9lp67rwr389.md) | minor | 14 h |  |
| 2025-02-04 14:42 UTC | [Delivery delay on Outbound toll-free MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/2jp8sxpyjd7w.md) | minor | 2.3 h |  |
| 2025-02-02 12:41 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/yv99lqrk7r55.md) | minor | 27 h |  |
| 2025-02-01 08:55 UTC | [Delivery delay on Inbound and Outbound SMS towards phone numbers in US and Canada](https://rewindex.com/company/plivo/incidents/lpq48r6m73d9.md) | minor | 1.8 h |  |
| 2025-01-30 22:24 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/1y9y5qq4n9tv.md) | minor | 38 h |  |
| 2025-01-29 17:12 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/m3gqzgr1726k.md) | minor | 2.3 h |  |
| 2025-01-28 05:57 UTC | [Delivery delay on toll-free MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/j46f7cmrkwfp.md) | minor | 2.0 h |  |
| 2025-01-14 14:37 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/0ysklf3s47l8.md) | minor | 6.5 h |  |
| 2025-01-13 22:27 UTC | [Delivery failure on Outbound SMS and MMS towards phone numbers in the US](https://rewindex.com/company/plivo/incidents/4l837tpqmwyp.md) | minor | 2.8 h |  |
| 2025-01-09 02:50 UTC | [Delivery delay on Outbound SMS and MMS towards Verizon Network phone numbers in US](https://rewindex.com/company/plivo/incidents/cbyrjrp16vwh.md) | minor | 3.9 h |  |
| 2025-01-01 05:49 UTC | [Delivery delay on Inbound and Outbound MMS towards phone numbers in US and Canada](https://rewindex.com/company/plivo/incidents/hsrxfzwbl7xv.md) | minor | 50 min |  |
| 2024-12-27 00:04 UTC | [Delivery delay on Inbound/Outbound toll-free SMS towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/nwqj4b0yq4nl.md) | minor | 57 min |  |
| 2024-12-25 15:26 UTC | [Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada](https://rewindex.com/company/plivo/incidents/3v685rys6kqm.md) | minor | 1.9 h |  |
| 2024-12-18 19:58 UTC | [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/r6z8jf1cfn4f.md) | major | 2 d |  |
| 2024-12-17 16:39 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/b4zx84j1kchk.md) | minor | 9 d |  |
| 2024-12-13 21:36 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/4mbd48kmzl8l.md) | minor | 4 d |  |
| 2024-12-13 17:52 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/8qnb1x651xnc.md) | minor | 2.3 h |  |
| 2024-12-13 03:02 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/2q4wnmxj37w4.md) | minor | 7.9 h |  |
| 2024-12-06 22:25 UTC | [Intermittent failures on Inbound and Outbound SMS and MMS towards the US phone numbers.](https://rewindex.com/company/plivo/incidents/n8lrzc86gcht.md) | minor | 27 min |  |
| 2024-12-05 09:22 UTC | [Intermittent failure in initiation of audio streaming in Mumbai region](https://rewindex.com/company/plivo/incidents/0wm6ccqcnj52.md) | minor | 5 min |  |
| 2024-12-03 09:30 UTC | [10DLC Campaign Registration Failure in US](https://rewindex.com/company/plivo/incidents/n41hk5mv8gs3.md) | minor | 5.6 h |  |
| 2024-12-02 16:48 UTC | [Delivery delay on Outbound toll-free SMS towards Altice Network phone numbers in US](https://rewindex.com/company/plivo/incidents/s2gb77h0ynvz.md) | minor | 2 d |  |
| 2024-12-02 09:12 UTC | [Delivery delay on Outbound toll-free SMS and MMS towards Verizon Network phone numbers in US](https://rewindex.com/company/plivo/incidents/qgcws7w8fr3p.md) | minor | 23 h |  |
| 2024-11-29 17:24 UTC | [Delivery delay on Outbound toll-free MMS towards Verizon Network phone numbers in US](https://rewindex.com/company/plivo/incidents/8sk5j6b62zxg.md) | minor | 2 d |  |
| 2024-11-29 15:50 UTC | [Delivery delay on Outbound toll-free SMS towards Altice and Verizon network phone numbers in US.](https://rewindex.com/company/plivo/incidents/y0blfcv9nn3f.md) | minor | 2 d |  |
| 2024-11-28 15:15 UTC | [Delivery delay on Inbound/Outbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/nmh2f32qy9g1.md) | minor | 29 min |  |
| 2024-11-25 19:21 UTC | [Delivery delay on Outbound toll-free SMS towards Freedom network phone numbers in Canada.](https://rewindex.com/company/plivo/incidents/wtrygrn9lkw4.md) | minor | 10 d |  |
| 2024-11-22 08:34 UTC | [Failure during session creation for number masking service in Mumbai region](https://rewindex.com/company/plivo/incidents/8clz67hxb2w3.md) | minor | 1.1 h |  |
| 2024-11-20 16:46 UTC | [Delivery delay on Outbound toll-free MMS towards AT&T network phone numbers in US](https://rewindex.com/company/plivo/incidents/3kmh3wr0fqrm.md) | minor | 12 h |  |
| 2024-11-18 17:55 UTC | [Delivery delay on Outbound toll-free MMS towards AT&T network phone numbers in US](https://rewindex.com/company/plivo/incidents/flnhfq31s784.md) | minor | 3.6 h |  |
| 2024-11-14 18:47 UTC | [Intermittent failures in processing number linking requests for 10DLC Campaigns via Console](https://rewindex.com/company/plivo/incidents/ph0ygvglzqkz.md) | minor | 1.3 h |  |
| 2024-11-12 19:44 UTC | [Delivery delay on Outbound toll-free MMS towards T-Mobile phone numbers in the US](https://rewindex.com/company/plivo/incidents/htnk6sttmjgv.md) | minor | 5.5 h |  |
| 2024-10-31 03:26 UTC | [Delivery report delays on toll-free MMS towards Verizon phone numbers in US](https://rewindex.com/company/plivo/incidents/p9f9r9rcbx44.md) | minor | 4.2 h |  |
| 2024-10-30 16:27 UTC | [Delivery report delays on toll-free SMS towards Verizon phone numbers in US](https://rewindex.com/company/plivo/incidents/ftyqs32szcql.md) | minor | 16 h |  |
| 2024-10-24 16:21 UTC | [Delivery delay on Inbound/Outbound MMS towards US phone numbers.](https://rewindex.com/company/plivo/incidents/d00f75wjy3wx.md) | minor | 19 d |  |
| 2024-10-24 14:42 UTC | [Delivery delay on Inbound/Outbound SMS towards US and Canada phone numbers.](https://rewindex.com/company/plivo/incidents/pgxr7xp0hzdc.md) | minor | 3.9 h |  |
| 2024-10-24 07:46 UTC | [Delivery delay on Inbound/Outbound MMS towards T-Mobile phone numbers in US and Canada](https://rewindex.com/company/plivo/incidents/l58m7tr1hn25.md) | minor | 25 min |  |
| 2024-10-22 21:57 UTC | [Delivery delay on Outbound SMS towards AT&T Network phone numbers](https://rewindex.com/company/plivo/incidents/ky3cxp03dny6.md) | minor | 43 min |  |
| 2024-10-21 11:25 UTC | [Delivery delay on Outbound SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/g57xhb0vsvz1.md) | minor | 8.1 h |  |
| 2024-10-19 03:09 UTC | [Delivery delay on Inbound/Outbound MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/tlvx78p5rz26.md) | minor | 3.1 h |  |
| 2024-10-17 03:29 UTC | [PHLO failures for subset of Plivo users](https://rewindex.com/company/plivo/incidents/lvhx0tct90fv.md) | none | 0 min |  |
| 2024-10-15 18:21 UTC | [Intermittent Verify request failures](https://rewindex.com/company/plivo/incidents/330pcs1wnk1k.md) | none | 0 min |  |
| 2024-10-15 06:15 UTC | [Intermittent failures on all Outbound SMS](https://rewindex.com/company/plivo/incidents/yz1r084644xv.md) | minor | 45 min |  |
| 2024-10-11 15:25 UTC | [10DLC Campaign Registration Failure in US](https://rewindex.com/company/plivo/incidents/d1zxkjw2t98d.md) | minor | 24 d |  |
| 2024-10-10 22:29 UTC | [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/ts04l90fg9np.md) | major | 6.5 h |  |
| 2024-10-10 14:02 UTC | [Toll Free verification request creation failure in the US](https://rewindex.com/company/plivo/incidents/fknqspw8kp3h.md) | minor | 3.7 h |  |
| 2024-10-07 16:38 UTC | [10DLC Campaign Registration Failure in US](https://rewindex.com/company/plivo/incidents/51q68srbbn8n.md) | minor | 3 d |  |
| 2024-10-01 19:51 UTC | [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/yjr2t2rs60lw.md) | minor | 17 h |  |
| 2024-10-01 13:35 UTC | [Intermittent Request timeouts on SMS/MMS/Verify requests](https://rewindex.com/company/plivo/incidents/skyl2m4x8157.md) | none | 3 min |  |


## Charts

### Chart data: Plivo status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2014 | 5 | 1 |
| 2015 | 55 | 3 |
| 2016 | 49 | 9 |
| 2017 | 55 | 6 |
| 2018 | 241 | 8 |
| 2019 | 339 | 13 |
| 2020 | 581 | 27 |
| 2021 | 186 | 5 |
| 2022 | 177 | 5 |
| 2023 | 90 | 8 |
| 2024 | 127 | 4 |
| 2025 | 38 | 1 |
| 2026 | 24 | 4 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | minor | 6 |
| 2023-10 | none | 2 |
| 2023-12 | minor | 7 |
| 2023-12 | none | 1 |
| 2024-01 | minor | 3 |
| 2024-02 | major | 1 |
| 2024-02 | minor | 9 |
| 2024-02 | none | 1 |
| 2024-03 | minor | 3 |
| 2024-04 | minor | 12 |
| 2024-05 | major | 1 |
| 2024-05 | minor | 7 |
| 2024-05 | none | 2 |
| 2024-06 | minor | 6 |
| 2024-06 | none | 1 |
| 2024-07 | minor | 16 |
| 2024-07 | none | 3 |
| 2024-08 | minor | 10 |
| 2024-08 | none | 2 |
| 2024-09 | minor | 10 |
| 2024-09 | none | 2 |
| 2024-10 | major | 1 |
| 2024-10 | minor | 13 |
| 2024-10 | none | 3 |
| 2024-11 | minor | 9 |
| 2024-12 | major | 1 |
| 2024-12 | minor | 11 |
| 2025-01 | minor | 7 |
| 2025-02 | minor | 8 |
| 2025-02 | none | 2 |
| 2025-03 | minor | 4 |
| 2025-04 | minor | 3 |
| 2025-04 | none | 1 |
| 2025-05 | minor | 3 |
| 2025-05 | none | 2 |
| 2025-06 | none | 3 |
| 2025-07 | minor | 1 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 1 |
| 2025-10 | none | 2 |
| 2026-01 | minor | 1 |
| 2026-01 | none | 1 |
| 2026-02 | critical | 1 |
| 2026-02 | minor | 2 |
| 2026-02 | none | 3 |
| 2026-03 | minor | 1 |
| 2026-04 | none | 1 |
| 2026-05 | none | 1 |
| 2026-06 | major | 2 |
| 2026-06 | minor | 1 |
| 2026-06 | none | 3 |
| 2026-07 | major | 1 |
| 2026-07 | none | 3 |
| 2026-08 | none | 1 |
| 2026-09 | none | 1 |
| 2026-10 | none | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Subprocessors | baseline |

---
Canonical: https://rewindex.com/company/plivo · Markdown: https://rewindex.com/company/plivo.md · JSON: https://rewindex.com/api/v1/companies/plivo · Generated 2026-10-19T22:27:17.766Z