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Plivo: Outbound call failures in India Bangalore Region

MajorStatus: resolvedStarted Resolved (2.5 h)3 updatesstspg.io (opens in new tab)

Affected components: PSTN CallsVoice API - PSTN Calls

Timeline of updates

  1. investigating

    Dear Valued Customer, We are observing outbound call failures in the India region. Calls originating from 080 Caller IDs are impacted. All other services are operating normally. Our engineers are actively working to resolve the issue and restore service.

  2. monitoring

    The carrier has implemented a fix. Calls are working as expected. We are currently monitoring.

  3. resolved

    This incident has been resolved.

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Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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