# Plivo: Outbound call failures in India Bangalore Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-29 03:49 UTC · Resolved: 2025-10-29 06:17 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: PSTN Calls, Voice API - PSTN Calls
- [Vendor status page: https://stspg.io/50j0n9l5rqjd](https://stspg.io/50j0n9l5rqjd)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2025-10-29 03:49 UTC: Dear Valued Customer, We are observing outbound call failures in the India region. Calls originating from 080 Caller IDs are impacted. All other services are operating normally. Our engineers are actively working to resolve the issue and restore service.
- **monitoring** 2025-10-29 06:07 UTC: The carrier has implemented a fix. Calls are working as expected. We are currently monitoring.
- **resolved** 2025-10-29 06:17 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-29 03:49 UTC: [Major incident: Outbound call failures in India Bangalore Region](https://rewindex.com/change/i631e9ed74b83de.md)


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Canonical: https://rewindex.com/company/plivo/incidents/q3ywkvp4mqly · Markdown: https://rewindex.com/company/plivo/incidents/q3ywkvp4mqly.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/q3ywkvp4mqly · Generated 2026-10-20T01:34:06.715Z