ChangesPlivoOutbound Call Failures for Specific 9180 Caller IDs
Plivo: Major incident: Outbound Call Failures for Specific 9180 Caller IDs
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Plivo removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Outbound Call Failures for Specific 9180 Caller IDs
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After: major
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After: resolved
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After: 2026-06-30 08:00 UTC
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After: 2026-06-30 09:45 UTC
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After: Carrier Partners: Voice API - Voice, Asia, Voice, Asia
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After: Dear Valued Customer,
We are observing outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally.
We are working with out carrier partners to restore the service.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
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History of this incident
Tuesday, June 30
1 incident change
- MajorMajor incident
Outbound Call Failures for Specific 9180 Caller IDsthis change