Plivo: Intermittent Outbound call failures in India region for 9180 series
Affected components: PSTN CallsVoice API - PSTN Calls
Timeline of updates
- investigating
Dear Valued Customer, We are observing intermittent outbound call failures in the India region. Calls from specific series of 9180 Caller IDs are impacted. All other services are operating normally. We are working with our carrier partner to resolve this
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 17:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
eb7c57b35353d3e2…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).