# Plivo: Intermittent Outbound call failures in India region for 9180 series

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-12 05:21 UTC · Resolved: 2026-06-12 09:13 UTC · Duration: 3.9 h
- Updates: 2 · Affected components: PSTN Calls, Voice API - PSTN Calls
- [Vendor status page: https://stspg.io/np7z9yj2q5j9](https://stspg.io/np7z9yj2q5j9)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2026-06-12 05:21 UTC: Dear Valued Customer, We are observing intermittent outbound call failures in the India region. Calls from specific series of 9180 Caller IDs are impacted. All other services are operating normally. We are working with our carrier partner to resolve this
- **resolved** 2026-06-12 09:13 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/plivo/incidents/lvyc2km8121d · Markdown: https://rewindex.com/company/plivo/incidents/lvyc2km8121d.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/lvyc2km8121d · Generated 2026-10-20T01:32:23.377Z