Companies/Plivo/Incidents

Plivo: Intermittent Message failures

Timeline of updates

1. investigating2025-06-20 18:09 UTC

   Dear Valued Customer, We are currently experiencing intermittent issues impacting SMS and Verify requests. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

2. monitoring2025-06-20 20:07 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2025-06-20 20:48 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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