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Plivo: Call Failures in US and India regions

MajorStatus: resolvedStarted Resolved (56 min)3 updatesstspg.io (opens in new tab)

Affected components: Endpoint calls (SIP)Voice API - Endpoint calls (SIP)Client Calls (Browser & Mobile)Voice API - Client Calls (Browser & Mobile)SIP TrunkingZentrunk - SIP Trunking - SIP TrunkingPSTN CallsVoice API - PSTN CallsREST APIs and XMLVoice API - REST APIs and XML

Timeline of updates

  1. investigating

    Dear Valued Customer, We are experiencing call failures in the India and US region.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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