# Plivo: Call Failures in US and India regions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-19 13:01 UTC · Resolved: 2026-06-19 13:57 UTC · Duration: 56 min
- Updates: 3 · Affected components: Endpoint calls (SIP), Voice API - Endpoint calls (SIP), Client Calls (Browser & Mobile), Voice API - Client Calls (Browser & Mobile), SIP Trunking, Zentrunk - SIP Trunking - SIP Trunking, PSTN Calls, Voice API - PSTN Calls, REST APIs and XML, Voice API - REST APIs and XML
- [Vendor status page: https://stspg.io/4gh0tbf29dd6](https://stspg.io/4gh0tbf29dd6)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2026-06-19 13:01 UTC: Dear Valued Customer, We are experiencing call failures in the India and US region.
- **monitoring** 2026-06-19 13:27 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-19 13:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-19 13:01 UTC: [Major incident: Call Failures in US and India regions](https://rewindex.com/change/i5590a922263947.md)


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Canonical: https://rewindex.com/company/plivo/incidents/0r1xrdk07w1k · Markdown: https://rewindex.com/company/plivo/incidents/0r1xrdk07w1k.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/0r1xrdk07w1k · Generated 2026-10-20T00:14:30.415Z