Rewindex

CompaniesPlivoIncidents

Plivo: Intermittent Call failures in India Region

MinorStatus: resolvedStarted Resolved (15 min)3 updatesstspg.io (opens in new tab)

Affected components: PSTN CallsVoice API - PSTN Calls

Timeline of updates

  1. investigating

    Dear Valued Customer, We are observing partial/intermittent Call failures in the India region . Calls originating from International Caller IDs towards India were not affected. All other services are operating normally. Our engineers are actively working to resolve the issue and restore service. Incident Start Time: 31st July 2025 06:25 IST Incident End Time: 31st July 2025 07:25 IST Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Plivo profileRecent Plivo incidentsMarkdownJSON