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Plivo: Intermittent Inbound SMS and MMS Delivery failures towards US and Canada

MinorStatus: resolvedStarted Resolved (7 d)4 updatesstspg.io (opens in new tab)

Affected components: Messaging API - SMS APIMessaging API - MMS APICarrier Partners: Messaging API - MMS, USA & CanadaMMS, USA & CanadaCarrier Partners: Messaging API - Longcode SMS, USA & CanadaLongcode SMS, USA & Canada

Timeline of updates

  1. investigating

    Dear Valued Customer, We are currently experiencing intermittent issues affecting inbound SMS and MMS delivery to the US and Canada. All other services remain fully operational. Our team is actively investigating and working to resolve this issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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