Companies / collaboration
Jira
531incidents since 2019-02-04
230major or critical
15in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Job processing and scheduling is degraded affecting multiple Atlassian products Major job-processing degradation affected Jira, Confluence, Bitbucket Cloud, Forge apps and Jira Service Management across all commercial cloud regions, delaying tasks and notifications and leaving SLA components missing; interactive use was unaffected. Logged from 2026-10-01 02:55 UTC to 2026-10-01 07:51 UTC (4 h 55 min), it was resolved after a fix. | Major incident | |
| Critical incident: Disrupted JIRA availability in US East JIRA’s critical US East disruption started at 2026-09-03 15:57 UTC and resolved at 2026-09-03 17:02 UTC (computed duration: 1 h 4 min), leaving affected users unable to access services. Recovery began at 16:15 UTC after mitigation; the postmortem attributes the disruption affecting Jira and Jira Service Management to a progressive rollout of a caching change. | Major incident | |
| Major incident: Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items Jira reported a major outage fetching mail from Microsoft accounts, disrupting email-based creation and updates of work items and potentially returning 500 errors. It started at 2026-08-31 18:28 UTC and was resolved at 2026-09-01 05:18 UTC, lasting 10 h 49 min; Atlassian reported full recovery across impacted services. | Major incident | |
| Critical incident: Issues accessing multiple Atlassian products in some regions A critical outage made Jira Cloud, Jira Service Management and Confluence unavailable to affected users in Western Europe and Southeast APAC. The incident ran from 2026-08-27 04:22 UTC to 2026-08-27 05:16 UTC (53 min); Atlassian rolled out a fix, and its postmortem attributed the disruption to a defective proxy routing-layer code change. | Major incident | |
| Major incident: Notifications are delayed Jira reported a major degradation delaying email, mobile and slack notifications for Jira, JSM and Confluence from 2026-08-25 08:42 UTC to 2026-08-25 14:33 UTC, lasting 5 h 51 min. Teams applied corrective measures in an impacted region; the vendor confirmed resolution and normal service for all customers. | Major incident | |
| Critical incident: Performance and access related issues with Jira Jira recorded a critical service-access incident affecting some Central European users, starting 2026-08-07 11:30 UTC and resolved 2026-08-07 12:52 UTC (1 h 21 min). The vendor separately reported user impact between 10:27 UTC and 11:49 UTC, applied a fix, and confirmed normal service for all customers. | Major incident | |
| Major incident: Reliability issues with Jira and Confluence Jira’s major Jira and Confluence incident ran from 2026-07-06 09:23 UTC to 2026-07-06 13:04 UTC (3 h 40 min). EU automation, user-search, user-picker and assets were affected; outage-period data processing requests were not completed. Fixes restored service; the postmortem cited core identity service database saturation and a broader 06:51–20:17 UTC disruption window. | Major incident | |
| Major incident: Jira : Incoming emails partial outage Jira reported a major outage affecting Jira and JSM customers using Microsoft OAuth to create tickets from email: incoming email could not be read. It started at 2026-06-19 22:46 UTC and was resolved at 2026-06-26 05:13 UTC, lasting 6 days 6 h. New email processing was fixed; affected customers were instructed to re-authorize their Microsoft mail server. | Major incident | |
| Major incident: Some users experiencing issues viewing boards and work items Some Jira Service Management and Jira Cloud customers experienced intermittent errors and degraded performance viewing boards and work items in a major-impact incident. It started at 2026-06-09 05:29 UTC and was resolved at 2026-06-09 18:28 UTC, lasting 12 h 58 min. Jira reported applying a fix and restoring normal operations at 10:36 UTC. | Major incident | |
| Major incident: Users experiencing issues loading work items in Atlassian products Jira reported a major incident affecting loading, creating and viewing work items in some regions, starting 2026-06-06 23:21 UTC. A fix was implemented, and the incident was resolved at 2026-06-07 00:13 UTC; the reported duration was 51 min. | Major incident |
Full Jira change timeline, with diffs →
Status incident history
Jira status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2019 | 72 | 31 |
| 2020 | 39 | 24 |
| 2021 | 60 | 26 |
| 2022 | 49 | 23 |
| 2023 | 75 | 24 |
| 2024 | 106 | 40 |
| 2025 | 84 | 38 |
| 2026 | 46 | 24 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 1 |
| 2023-10 | minor | 5 |
| 2023-10 | none | 1 |
| 2023-11 | minor | 4 |
| 2023-11 | none | 3 |
| 2023-12 | minor | 1 |
| 2023-12 | none | 4 |
| 2024-01 | critical | 1 |
| 2024-01 | major | 1 |
| 2024-01 | minor | 3 |
| 2024-01 | none | 2 |
| 2024-02 | critical | 1 |
| 2024-02 | major | 2 |
| 2024-02 | minor | 5 |
| 2024-02 | none | 4 |
| 2024-03 | major | 2 |
| 2024-03 | minor | 2 |
| 2024-03 | none | 2 |
| 2024-04 | major | 1 |
| 2024-04 | none | 3 |
| 2024-05 | critical | 2 |
| 2024-05 | major | 1 |
| 2024-05 | minor | 1 |
| 2024-05 | none | 3 |
| 2024-06 | major | 3 |
| 2024-06 | none | 2 |
| 2024-07 | critical | 1 |
| 2024-07 | major | 2 |
| 2024-07 | none | 1 |
| 2024-08 | major | 4 |
| 2024-08 | minor | 3 |
| 2024-08 | none | 4 |
| 2024-09 | critical | 1 |
| 2024-09 | major | 4 |
| 2024-09 | minor | 5 |
| 2024-09 | none | 4 |
| 2024-10 | major | 5 |
| 2024-10 | minor | 2 |
| 2024-10 | none | 8 |
| 2024-11 | major | 7 |
| 2024-11 | minor | 3 |
| 2024-11 | none | 1 |
| 2024-12 | major | 2 |
| 2024-12 | minor | 2 |
| 2024-12 | none | 6 |
| 2025-01 | major | 3 |
| 2025-01 | minor | 4 |
| 2025-01 | none | 1 |
| 2025-02 | critical | 1 |
| 2025-02 | major | 1 |
| 2025-02 | minor | 4 |
| 2025-03 | major | 6 |
| 2025-03 | minor | 5 |
| 2025-03 | none | 3 |
| 2025-04 | critical | 1 |
| 2025-04 | major | 2 |
| 2025-04 | minor | 4 |
| 2025-05 | critical | 1 |
| 2025-05 | major | 2 |
| 2025-05 | minor | 2 |
| 2025-05 | none | 1 |
| 2025-06 | major | 8 |
| 2025-06 | minor | 1 |
| 2025-06 | none | 1 |
| 2025-07 | major | 2 |
| 2025-07 | minor | 3 |
| 2025-08 | major | 2 |
| 2025-08 | minor | 1 |
| 2025-08 | none | 1 |
| 2025-09 | major | 3 |
| 2025-09 | minor | 4 |
| 2025-10 | major | 1 |
| 2025-10 | minor | 6 |
| 2025-10 | none | 1 |
| 2025-11 | major | 4 |
| 2025-11 | minor | 2 |
| 2025-12 | critical | 1 |
| 2025-12 | minor | 2 |
| 2026-01 | major | 2 |
| 2026-01 | minor | 2 |
| 2026-02 | critical | 2 |
| 2026-02 | major | 1 |
| 2026-02 | minor | 3 |
| 2026-03 | critical | 1 |
| 2026-03 | major | 1 |
| 2026-04 | critical | 2 |
| 2026-04 | minor | 2 |
| 2026-05 | critical | 2 |
| 2026-05 | major | 2 |
| 2026-05 | minor | 2 |
| 2026-06 | major | 4 |
| 2026-06 | minor | 3 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 3 |
| 2026-08 | critical | 2 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 2 |
| 2026-09 | critical | 1 |
| 2026-09 | minor | 4 |
| 2026-09 | none | 1 |
| 2026-10 | major | 1 |
Silent edits
No silent edits or deletions detected for Jira yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Subprocessors | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Subprocessors | atlassian.com/legal/subprocessors | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricingpartial | www.atlassian.com/software/jira/pricing | 2 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.atlassian.com/trust | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 531 incidents. Full list: last 90 days · JSON · Markdown