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Jira: Degraded performance of JIRA

Affected components: Purchasing & LicensingMobileMarketplaceAutomation for JiraCreate and editSignupViewing contentAdministrationSearchAuthentication and User ManagementNotifications

Timeline of updates

1. investigating2026-09-01 17:09 UTC

   We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.

2. identified2026-09-01 18:27 UTC

   We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

3. identified2026-09-01 20:33 UTC

   Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

4. monitoring2026-09-01 21:24 UTC

   The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

5. resolved2026-09-01 21:35 UTC

   On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON