# Jira: Degraded performance of JIRA

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 17:09 UTC · Resolved: 2026-09-01 21:35 UTC · Duration: 4.4 h
- Updates: 5 · Affected components: Purchasing & Licensing, Mobile, Marketplace, Automation for Jira, Create and edit, Signup, Viewing content, Administration, Search, Authentication and User Management, Notifications
- [Vendor status page: https://stspg.io/j81jwhmpzlrx](https://stspg.io/j81jwhmpzlrx)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **investigating** 2026-09-01 17:09 UTC: We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
- **identified** 2026-09-01 18:27 UTC: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
- **identified** 2026-09-01 20:33 UTC: Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
- **monitoring** 2026-09-01 21:24 UTC: The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
- **resolved** 2026-09-01 21:35 UTC: On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.


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Canonical: https://rewindex.com/company/jira/incidents/2ghgdxhpfx4l · Markdown: https://rewindex.com/company/jira/incidents/2ghgdxhpfx4l.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/2ghgdxhpfx4l · Generated 2026-10-18T10:42:14.412Z