Rootly: Atlassian (Jira + Confluence) and Zoom Integration Failing to Load
Timeline of updates
- resolved
This incident has been resolved. Customers specifically impacted (<2%) will be contacted by their CSM directly to re-integrate if needed (no impact to existing workflows). Root cause was our auto-refresh logic for expired tokens had a bug. This has also been resolved with additional guardrails.
From Rootly’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.rootly.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Rootly, started 2023-04-11 18:05 UTC, resolved after 1.1 h, 1 update(s).
- Title
- Atlassian (Jira + Confluence) and Zoom Integration Failing to Load
- Vendor
- Rootly
- Date
- URL
- https://rewindex.com/company/rootly/incidents/ytz6dp31fdqw
Rootly profileRecent Rootly incidentsAll outages on April 11, 2023Rootly in April 2023MarkdownJSON