Companies / observability

Rootly

rootly.comStatus page: status.rootly.comNow: operational since 2026-10-17
69incidents since 2022-08-24
8major or critical
1in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Critical incident: Slack-dependent features degraded due to ongoing upstream Slack incidentMajor incident
Major incident: On-Call Notifications DelayedMajor incident
Major incident: Failures when interacting with Rootly in SlackMajor incident
Major incident: Some Slack notifications not being deliveredMajor incident
Major incident: Intermittent Latency in Web ApplicationMajor incident
Critical incident: Slack Outage (3rd Party) Impacting Rootly Slack AppMajor incident
Major incident: Intermittent Failures with User Sign In and Incident CreationMajor incident
Major incident: Slack Outage (3rd Party) Impacting Rootly Slack AppMajor incident

Full Rootly change timeline, with diffs →

Status incident history

Rootly status incidents per year
0510152025↑ incidents20222023202420252026111313257
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2022110
2023131
2024131
2025255
202671
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10none1
2023-11none2
2024-01minor1
2024-01none2
2024-04major1
2024-04minor2
2024-04none2
2024-06minor1
2024-08none1
2024-09none1
2024-10none1
2024-11minor1
2025-02critical1
2025-02minor2
2025-03major1
2025-03minor1
2025-04minor1
2025-05minor1
2025-07major1
2025-07minor3
2025-07none1
2025-08minor3
2025-09major1
2025-09minor1
2025-10major1
2025-10minor3
2025-11minor3
2025-12minor1
2026-01minor1
2026-01none1
2026-02minor1
2026-04minor1
2026-05critical1
2026-05minor1
2026-08minor1

Silent edits

No silent edits or deletions detected for Rootly yet. We compare every 10-minute snapshot of each incident.

The Weekly Rewind: one short weekly email on what changed at Rootly and the other vendors we track, including silent edits. Subscribe →

Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTerms of serviceTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Privacy policy: baseline2026-10-17 Pricing: baseline2026-10-17 Terms of service: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Privacy policybaseline
2026-10-17Pricingbaseline
2026-10-17Terms of servicebaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policyrootly.com/privacy12026-10-172026-10-17none yet
Terms of servicerootly.com/terms12026-10-172026-10-17none yet
Pricingrootly.com/pricing12026-10-172026-10-17none yet
Trust / securityrootly.com/security12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 69 of 69 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Some users seeing errors loading dropdowns and alert index pageminor16 min
Slack-dependent features degraded due to ongoing upstream Slack incidentminor6.5 h
Slack-dependent features degraded due to ongoing upstream Slack incidentcritical2.0 h
Marketing Site Errors Due to Upstream Webflow Issueminor7.5 h
Web Platform Slow to Load on Some Pagesminor2 min
Intermittent Latency in Workflowsminor1.2 h
Rootly.com homepage intermittently loading (upstream Webflow incident)none3.1 h
Rootly.com Marketing Site Loading Issuesminor13 min
Intermittent Issues Accessing Rootly due to Cloudflareminor2.1 h
Intermittent Issues Loading Web Platform and Slack Appminor26 min
Slack Performance Degradation (Upstream Issue)minor3.1 h
Investigating Increased Latencyminor1.1 h
Delayed Pagingminor1.3 h
Rootly.com Homepage Erroring for Some Usersminor21 min
On-Call Notifications Delayedmajor1.1 h
Investigating Search Latencyminor5.0 h
Failures when interacting with Rootly in Slackmajor8.3 h
Slack Platform Issue: Apps Displaying "We cannot display this message" Errorsminor3.1 h
Latency and failures when interacting with our app in Slackminor1.6 h
Some Users w Android Loading Issuesminor33 min
High Latencyminor2.5 h
Web and Desktop Slack Client not populating select/multi-select menusminor1.9 h
Slack Web client not populating external multi select dropdownsminor14 h
Some Slack notifications not being deliveredmajor53 min
Mobile not loading alerts & incidentsnone10 min
Experiencing issues connecting to Slackminor1.1 h
Intermittent Latency for Status Pagesminor24 min
Intermittent Latency in Web Applicationmajor18 min
Degraded Performance Across the Web Platform and Slackminor7 min
Continued Slack Outage (3rd Party) Impacting Rootly Slack Appminor16 h
Slack Outage (3rd Party) Impacting Rootly Slack Appcritical4.6 h
Delayed Workflowsminor59 min
Login Issues on Web Platformminor3 min
Web Platform and Slack Inaccessiblenone0 min
Incident Creation from Slack Unavailable (Web Platform + On-Call Not Impacted)none3 min
Delayed Workflow Runsnone0 min
Partial Outage Across Web Platform and Slackminor5 min
Delayed Sending of Emailsminor47 min
Degraded Performance Across the Web Platform and Slacknone1.8 h
Degraded Performance Across the Web Platform and Slackminor30 min
Rootly.com is not loadingnone0 min
Intermittent Failures with User Sign In and Incident Creationmajor26 min
Incident timeline loading slower than normalminor53 min
Incident Slack channel creation impactnone5 min
Outage impacting Rootly Slack Appnone5 min
Workflow runs are delayednone18 min
Workflow runs are delayednone12 min
Delays on Slack and Web Platformnone22 min
Incident search on Web Platform missing resultsminor33 min
Slack Outage (3rd Party) Impacting Rootly Slack Appmajor1.1 h
Partial Outage on Slack Impacting Rootly Usersminor4.7 h
Creation of Slack Channels is Failingminor35 min
Small percentage of users seeing channel loading and adding user errors in Slack due to Slack related incidentminor21 min
Users experiencing login issue using SSO authenticationnone0 min
Incident Creation Dialog on Slack Timing Outminor23 min
Atlassian (Jira + Confluence) and Zoom Integration Failing to Loadminor1.1 h
Delayed Incident Creation on Slack and Workflow Queuesminor13 min
Slack Incident Creation Errorsminor27 min
Users reporting not being able to create incidentsnone2.1 h
Upstream Cloud Provider Issuesminor17 min
Latency in Workflow Workersminor24 min
[Slack] Some users reporting not able to create incidentsnone39 min
[Web + Slack ] Some users reporting not able to create incidentsnone1.9 h
Delayed Workflow Processingnone34 min
Web Platform and Slack unavailable for some regionsnone1.4 h
API unavailable to some regionsnone3.2 h
Some users are unable to access Web Platform and APIminor1.0 h
Intermittent Incident Creation in Slackminor25 min
Outagenone52 min