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Rootly: Investigating Increased Latency

Impact: minorStatus: resolvedStarted Resolved (1.1 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Slack AppAPIWeb PlatformMobile App

Timeline of updates

  1. investigating

    We are currently investigating reports of increased latency across the Rootly platform. Users may experience slower-than-usual response times when performing actions. At this time, paging and alerting are not impacted, and all core functionality remains operational. Our engineering team is actively working to identify and mitigate the cause. We will provide updates as more information becomes available.

  2. identified

    We've identified the issue and are working to towards mitigation.

  3. resolved

    We have fully resolved the latency issues that were affecting our service. All systems are should now be operating normally, and performance has returned to expected levels.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rootly profile · Recent Rootly incidents · Markdown · JSON