Companies / collaboration

Confluence

atlassian.com/software/confluenceStatus page: confluence.status.atlassian.com (opens in new tab)Now: operational since 2026-10-17
401incidents since 2018-11-20
178major or critical
6in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Job processing and scheduling is degraded affecting multiple Atlassian products
Major job processing and scheduling degradation affected Confluence Automations and other Atlassian products across all commercial cloud regions, delaying or missing background tasks; interactive use was unaffected. The incident started at 2026-10-01 02:55 UTC and lasted 4 h 55 min. Atlassian implemented a fix and confirmed recovery, including missing SLA components and delayed notifications.
Major incident
Critical incident: Issues accessing multiple Atlassian products in some regions
A critical outage made Confluence, Jira Cloud and Jira Service Management unavailable to affected users in Western Europe and Southeast APAC. The incident ran from 2026-08-27 04:22 UTC to 2026-08-27 05:16 UTC (53 min); Atlassian rolled out a fix and confirmed recovery. The postmortem attributed the disruption to a defective routing-layer code change in a proxy fleet.
Major incident
Major incident: Notifications are delayed
Confluence reported a major incident delaying email, mobile and slack notifications for Jira, JSM and Confluence, starting 2026-08-25 08:42 UTC and resolved at 2026-08-25 14:33 UTC, lasting 5 h 51 min. Teams applied corrective measures in one impacted region; the vendor confirmed normal service for all customers without specifying a cause.
Major incident
Critical incident: Reliability issues with Jira and Confluence
Critical Jira and Confluence disruptions affected EU automation, user search and user picker. The incident ran from 2026-07-06 09:23 UTC to 2026-07-06 13:04 UTC (3 h 40 min), though the postmortem reports disruptions between 06:51 and 20:17 UTC. Identity-service database saturation was cited; fixes restored service, but outage-period data processing requests were not completed.
Major incident
Major incident: Users facing errors when attempting to view Calendars in Confluence
Confluence reported a major View Content incident: users received errors viewing Calendars on Confluence Cloud pages, starting 2026-05-27 06:03 UTC and resolved at 2026-05-27 07:48 UTC (1 h 45 min). Its final update reported user impact between 00:50 UTC and 07:30 UTC on 27 May 2026; engineers identified and resolved the underlying issue.
Major incident
Critical incident: Users experiencing issues accessing multiple Atlassian products
A critical outage disrupted access for many Confluence and Jira Cloud customers, starting 2026-05-14 04:54 UTC and resolving 2026-05-14 06:48 UTC; the recorded duration was 1 h 53 min. Atlassian attributed the disruption to a race condition in its internal deployment orchestration platform during a core identity service rollback in the us-east region.
Major incident
Critical incident: Disrupted Rovo availability for Automation rules
Confluence reported a critical disruption affecting automation rules that invoke Rovo agents; some customers’ automations did not complete as expected. The incident started at 2026-04-14 12:25 UTC and was resolved at 2026-04-14 16:11 UTC, lasting 3 h 46 min. Service returned to normal; no cause or specific fix was stated.
Major incident
Critical incident: Multiple products impacted by search failures
A critical incident caused search errors in Confluence and Jira, with additional products affected. It started at 2026-04-08 05:41 UTC and lasted 6 h 2 min, resolving at 2026-04-08 11:43 UTC; some customers experienced indexing delays during recovery. The postmortem reported a broader impact window and noted a configuration change increased resources reserved for a core system component.
Major incident
Major incident: Static macro rendering is failing in Confluence Cloud
Confluence Cloud reported a major outage affecting certain Marketplace macros, with users seeing “Error rendering macro 'static-macro': Page loading failed.” It started at 2026-03-12 11:42 UTC and was resolved at 2026-03-13 00:26 UTC, lasting 12 h 43 min. Confluence reported deploying a fix and confirmed normal service for affected customers.
Major incident
Major incident: Automation events delayed for some customers in the APAC region
Confluence reported a major incident delaying automation events for some APAC customers, starting 2026-03-10 00:15 UTC and resolved at 2026-03-10 00:59 UTC (43 min). A hotfix restored automation performance while the backlog was processed; the vendor confirmed normal service for affected customers.
Major incident

Full Confluence change timeline, with diffs →

Status incident history

Confluence status incidents per year
0204060↑ incidents20182019202020212022202320242025202607336384862675324
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
201800
20197331
20203621
20213818
20224824
20236226
20246723
20255322
20262413
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10major1
2023-10minor3
2023-10none1
2023-11major1
2023-11minor2
2023-11none3
2023-12minor1
2023-12none3
2024-01major1
2024-01minor4
2024-01none5
2024-02critical1
2024-02major2
2024-02minor4
2024-02none3
2024-03critical1
2024-03minor1
2024-03none2
2024-04none1
2024-05minor2
2024-05none1
2024-06major3
2024-06minor2
2024-06none1
2024-07major2
2024-07none2
2024-08major2
2024-08minor2
2024-09critical1
2024-09major2
2024-09minor2
2024-10major2
2024-10minor1
2024-10none3
2024-11major3
2024-11minor3
2024-11none2
2024-12major3
2024-12minor1
2024-12none2
2025-01critical2
2025-01minor3
2025-02major3
2025-02minor2
2025-02none1
2025-03major2
2025-03minor7
2025-03none1
2025-04critical1
2025-04major2
2025-04minor2
2025-05critical1
2025-05major1
2025-05minor1
2025-05none1
2025-06major3
2025-06minor1
2025-06none1
2025-07major1
2025-07minor1
2025-08minor1
2025-09major1
2025-09minor1
2025-09none1
2025-10major1
2025-10minor3
2025-10none1
2025-11critical1
2025-11major1
2025-11minor2
2025-12critical2
2025-12minor1
2026-01major1
2026-02major2
2026-02minor2
2026-03major2
2026-04critical2
2026-04minor1
2026-05critical1
2026-05major1
2026-05minor2
2026-06minor3
2026-07critical1
2026-08critical1
2026-08major1
2026-08minor3
2026-10major1

Silent edits

No silent edits or deletions detected for Confluence yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Pricing: baseline2026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Pricingbaseline
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricingpartialwww.atlassian.com/software/confluence/pricing (opens in new tab)22026-10-172026-10-17none yet
Trust / securitywww.atlassian.com/trust (opens in new tab)12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 401 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Job processing and scheduling is degraded affecting multiple Atlassian products (opens in new tab)major4.9 h
Issues accessing multiple Atlassian products in some regions (opens in new tab)critical54 min
Notifications are delayed (opens in new tab)major5.8 h
Degraded performance of Notifications (opens in new tab)minor3.9 h
Marketplace App Macros Not Rendering in Confluence (opens in new tab)minor2.9 h
Confluence intermittent errors (opens in new tab)minor2.0 h
Reliability issues with Jira and Confluence (opens in new tab)critical3.7 h
Confluence Cloud experiencing degraded viewing experience (opens in new tab)minor2.2 h
Degraded performance with Confluence Cloud (opens in new tab)minor2.5 h
Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps (opens in new tab)minor17 min
Users facing errors when attempting to view Calendars in Confluence (opens in new tab)major1.8 h
Some macros failing to load in the Confluence Cloud editor (opens in new tab)minor3.3 h
Users experiencing issues accessing multiple Atlassian products (opens in new tab)critical1.9 h
Multiple Atlassian services are experiencing issues (opens in new tab)minor18 h
Disrupted Rovo availability for Automation rules (opens in new tab)critical3.8 h
Users experiencing issues with login across Atlassian products (opens in new tab)minor2.8 h
Multiple products impacted by search failures (opens in new tab)critical6.0 h
Static macro rendering is failing in Confluence Cloud (opens in new tab)major13 h
Automation events delayed for some customers in the APAC region (opens in new tab)major43 min
Degraded performance of Cloud Products when selecting users or teams (opens in new tab)minor8.2 h
Disrupted availability of Confluence Cloud in several regions (opens in new tab)major2.0 h
Groups are not clickable from Groups Page in Atlassian Administration (opens in new tab)major33 min
Confluence, Jira Mobile and Forge users may experience authentication issues (opens in new tab)minor31 min
Confluence site unreachable for some users (opens in new tab)major3.7 h
Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products (opens in new tab)critical2.5 h
Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo (opens in new tab)minor2.6 h
Errors installing Connect on Forge Apps in Confluence (opens in new tab)critical3.5 h
Multiple Atlassian services experiencing degraded performance (opens in new tab)minor1.9 h
Elevated Errors in Confluence Whiteboards and Databases Due to Cloudflare Outage (opens in new tab)critical3.4 h
Confluence presenting users with lost connection errors when attempting to edit content (opens in new tab)major40 min
Degraded performance and intermittent errors (opens in new tab)minor1.9 h
Degraded performance of Atlassian cloud sites for some customers (opens in new tab)minor19 h
Interruption to Confluence in APSE region (opens in new tab)major2.8 h
Delay in execution of Automation rules (opens in new tab)minor27 min
Atlassian Cloud Services impacted (opens in new tab)none21 h
Unable to perform UI Operations (opens in new tab)minor2.5 h
Issues for some partners using Connect Javascript APIs (opens in new tab)none0 min
Degraded performance to multiple Atlassian experiences (opens in new tab)major2.1 h
Degraded performance in Confluence and Jira for Microsoft Edge users (opens in new tab)minor6 d
Product invitation emails not being correctly sent to users (opens in new tab)minor4.6 h
Degraded experience adding and accessing media attachments (opens in new tab)minor21 min
Intermittent failure in Forge app invocation (opens in new tab)major22 min
Issues affecting user syncing, Atlassian Administration (opens in new tab)major1.3 h
Attachment Loading Issue in C2C and Sandbox Migrations (opens in new tab)none0 min
Forge invocation errors impacting some instances in Singapore region (opens in new tab)major53 min
Search functionality degradation in Confluence (opens in new tab)minor2.5 h
Customers may experience delays receiving emails (opens in new tab)major3.7 h
Administration is unreachable (opens in new tab)critical1.1 h
Issues with authentication across multiple services (opens in new tab)minor1.1 h
Smart Answers in Search and AI Definitions outage for Atlassian Intelligence customers (opens in new tab)major4.7 h
Confluence, JIRA and JSM unavailability or degraded experience for some EU users (opens in new tab)none8 min
Automation Rule execution is delayed (opens in new tab)minor9.3 h
Confluence page load errors (opens in new tab)major0 min
Confluence Page Load Errors (opens in new tab)major0 min
Issues loading Administration across Atlassian Products (opens in new tab)critical56 min
Issues accessing Jira and Confluence in some regions (opens in new tab)minor7.4 h
Find new apps menu missing from Confluence impacting users ability to open marketplace (opens in new tab)minor2.6 h
Performance degradation for Jira and Confluence User (opens in new tab)minor1.3 h
Some users experiencing a 'site maintenance' message when attempting to access Confluence and Jira on some APAC based sites. (opens in new tab)minor14 h
Automation rule execution are delayed (opens in new tab)minor2.4 h
Forge app installations failing at an increased rate (opens in new tab)major2.1 h
Service Slowness in Multiple Products (opens in new tab)major9.8 h
Some users are experiencing errors while creating new Jira and Confluence sites (opens in new tab)minor1.9 h
Issues with search within Confluence and Compass (opens in new tab)minor1.1 h
Page Update delay for single user edits (opens in new tab)minor4 d
Issues with 403 user authentication errors across Atlassian products (opens in new tab)none0 min
Confluence search not returning results for some customers (opens in new tab)major2.8 h
Error in returning some search results in Confluence (opens in new tab)major1.0 h
403 Errors experienced by iOS users when IP Allowlist and Mobile App policy with Allow access from any IP address are enabled (opens in new tab)minor45 h
Error in Confluence search (opens in new tab)major2.1 h
Degraded Performance in Confluence (opens in new tab)none0 min
Jira and Confluence has degraded performance - scoped to Brazil only (opens in new tab)minor1.3 h
Pages not loading in Confluence and Knowledge based in Customer Portal (opens in new tab)critical1.6 h
Pages not loading for customers using specific 3rd party app (opens in new tab)critical5.2 h
Issues linking Confluence spaces to Jira Project (opens in new tab)minor1.1 h
Confluence search not working (opens in new tab)minor56 min
Intermittent login failures for Jira, Confluence and JSM customers (opens in new tab)minor2.3 h
Unable to manage permissions within the Apps section of Space Settings (opens in new tab)major4.4 h
Smart values not replaced in Automation rules with Send web request action (opens in new tab)major2.1 h
Issues with attachments, including viewing previews, downloading and uploading (opens in new tab)minor45 min
Errors on AI features (opens in new tab)none5.6 h
App upgrades intermittently failing causing uninstallation with inability to reinstall (opens in new tab)major23 h
AI features degraded (opens in new tab)none1.1 h
Automation match() smart value with regex is not working (opens in new tab)major2.7 h
previews are not available in some cases (opens in new tab)minor5.2 h
Confluence Outage (opens in new tab)none0 min
Issue with Macro Returning Empty or with old Content After Edit (opens in new tab)minor54 min
Jira issue macro (legacy) fails to load table view (opens in new tab)minor2.9 h
Confluence License API partial outage (opens in new tab)major1.5 h
Automation logs are not accessible and delayed (opens in new tab)none3.8 h
Unable to invite new users due to missing recaptcha token (opens in new tab)major2.4 h
Issue with Team Fields and User Picker (opens in new tab)major42 min
Tenant provisioning and user management actions - degraded performance (opens in new tab)none0 min
Some admins unable to see some user/group memberships in AdminHub (opens in new tab)none3.5 h
Scheduled automation rules are not triggered (opens in new tab)minor21 h
Automatic Minor Version Updates for Atlassian Connect are not running successfully (opens in new tab)none8.2 h
Confluence Cloud PDF page and space exports failing (opens in new tab)major21 h
Multiple reports of the cookie acceptance banner reappearing (opens in new tab)minor1.1 h
Degraded performance for searching Confluence pages (opens in new tab)minor4.4 h
Missing Automation Rules (opens in new tab)major12 h