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Confluence: Groups are not clickable from Groups Page in Atlassian Administration

Impact: majorStatus: resolvedStarted Resolved (33 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Org Admins could not click groups in Atlassian Administration, blocking adding/removing users and app access through groups. The vendor rated the incident major; it started at 2026-02-18 10:57 UTC and was resolved at 2026-02-18 11:30 UTC, lasting 32 min. A fix restored the Admin Hub group page.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: NotificationsSearchView ContentCloud to Cloud Migrations - Copy Product DataConfluence AutomationsAndroid AppMobile - Android AppServer to Cloud Migrations - Copy Product DataPurchasing & LicensingiOS AppMobile - iOS AppAuthentication and User ManagementAdministrationSignupMarketplace AppsCommentsCreate and Edit

Timeline of updates

  1. investigating

    Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

  2. monitoring

    We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.

  3. resolved

    We have implemented the fix and the group page in the Admin Hub is now functioning as expected.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluence profile · Recent Confluence incidents · Markdown · JSON