# Confluence: Groups are not clickable from Groups Page in Atlassian Administration

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-18 10:57 UTC · Resolved: 2026-02-18 11:30 UTC · Duration: 33 min
- Updates: 3 · Affected components: Notifications, Search, View Content, Cloud to Cloud Migrations - Copy Product Data, Confluence Automations, Android App, Mobile - Android App, Server to Cloud Migrations - Copy Product Data, Purchasing & Licensing, iOS App, Mobile - iOS App, Authentication and User Management, Administration, Signup, Marketplace Apps, Comments, Create and Edit
- [Vendor status page: https://stspg.io/859zc5lrrqs9](https://stspg.io/859zc5lrrqs9)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Summary

Org Admins could not click groups in Atlassian Administration, blocking adding/removing users and app access through groups. The vendor rated the incident major; it started at 2026-02-18 10:57 UTC and was resolved at 2026-02-18 11:30 UTC, lasting 32 min. A fix restored the Admin Hub group page. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-18 10:57 UTC: Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.
- **monitoring** 2026-02-18 11:28 UTC: We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.
- **resolved** 2026-02-18 11:30 UTC: We have implemented the fix and the group page in the Admin Hub is now functioning as expected.

## Rewindex changes for this incident

- 2026-02-18 10:57 UTC: [Major incident: Groups are not clickable from Groups Page in Atlassian Administration](https://rewindex.com/change/idc9df0ed7e2695.md)


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Canonical: https://rewindex.com/company/confluence/incidents/2j81gcygd8bw · Markdown: https://rewindex.com/company/confluence/incidents/2j81gcygd8bw.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/2j81gcygd8bw · Generated 2026-10-18T11:28:08.244Z
