Changes / Confluence / Groups are not clickable from Groups Page in Atlassian Administration
Confluence: Major incident: Groups are not clickable from Groups Page in Atlassian Administration
Summary
Org Admins could not click groups in Atlassian Administration, blocking adding/removing users and app access through groups. The vendor rated the incident major; it started at 2026-02-18 10:57 UTC and was resolved at 2026-02-18 11:30 UTC, lasting 32 min. A fix restored the Admin Hub group page.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Groups are not clickable from Groups Page in Atlassian Administration
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-02-18 10:57 UTC
Before: not present
After: 2026-02-18 11:30 UTC
Before: not present
After: Administration, Android App, Authentication and User Management, Cloud to Cloud Migrations - Copy Product Data, Comments, Confluence Automations, Create and Edit, iOS App, Marketplace Apps, Mobile - Android App, Mobile - iOS App, Notifications, Purchasing & Licensing, Search, Server to Cloud Migrations - Copy Product Data, Signup, View Content
Before: not present
After: Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com.
We are currently investigating the problem. Next update will be shared in 60 mins or sooner.
Before: not present
After: We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.
Before: not present
After: We have implemented the fix and the group page in the Admin Hub is now functioning as expected.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Groups are not clickable from Groups Page in Atlassian Administration (this change) Org Admins could not click groups in Atlassian Administration, blocking adding/removing users and app access through groups. The vendor rated the incident major; it started at 2026-02-18 10:57 UTC and was resolved at 2026-02-18 11:30 UTC, lasting 32 min. A fix restored the Admin Hub group page. | Major incident |
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