# Confluence: Major incident: Groups are not clickable from Groups Page in Atlassian Administration

**Summary:** Org Admins could not click groups in Atlassian Administration, blocking adding/removing users and app access through groups. The vendor rated the incident major; it started at 2026-02-18 10:57 UTC and was resolved at 2026-02-18 11:30 UTC, lasting 32 min. A fix restored the Admin Hub group page. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-18 10:57 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/859zc5lrrqs9](https://stspg.io/859zc5lrrqs9)
- [Company: Confluence](https://rewindex.com/company/confluence.md)
- Versions: before (none: first archived) → after incident\_version:98/2j81gcygd8bw@5180e81f3bfb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Groups are not clickable from Groups Page in Atlassian Administration
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-18 10:57 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-18 11:30 UTC
```

**6. Added: Affected components**

```diff
+ Administration, Android App, Authentication and User Management, Cloud to Cloud Migrations - Copy Product Data, Comments, Confluence Automations, Create and Edit, iOS App, Marketplace Apps, Mobile - Android App, Mobile - iOS App, Notifications, Purchasing & Licensing, Search, Server to Cloud Migrations - Copy Product Data, Signup, View Content
```

**7. Added: Update** (investigating) · 2026-02-18 10:57 UTC

```diff
+ Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.
```

**8. Added: Update** (monitoring) · 2026-02-18 11:28 UTC

```diff
+ We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.
```

**9. Added: Update** (resolved) · 2026-02-18 11:30 UTC

```diff
+ We have implemented the fix and the group page in the Admin Hub is now functioning as expected.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-18 10:57 UTC | Major incident: Groups are not clickable from Groups Page in Atlassian Administration (this change) | outage |

All Confluence changes: [timeline](https://rewindex.com/company/confluence/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/idc9df0ed7e2695 · Markdown: https://rewindex.com/change/idc9df0ed7e2695.md · JSON: https://rewindex.com/api/v1/changes/idc9df0ed7e2695 · Generated 2026-10-18T03:55:48.006Z