Some Dropbox customers could not access certain Website routes and features during a major-impact outage starting 2026-09-09 21:36 UTC. It lasted 59 min and was resolved at 2026-09-09 22:35 UTC; Dropbox did not state a cause or specific fix.
Dropbox reported a major Website outage that may have made Dropbox unavailable for some users, starting at 2026-04-15 03:51 UTC. It was resolved at 2026-04-15 04:16 UTC, with a reported duration of 24 min; no cause or specific fix was stated.
DocSend was impacted by an ongoing Cloudflare outage, with Dropbox reporting major impact. The incident started at 2025-11-18 14:38 UTC and was resolved at 2025-11-18 14:53 UTC, lasting 15 min; no specific fix was stated.
Dropbox Chat was unavailable in a major-impact incident affecting Desktop Application, Mobile Application, Support Services, and Website. It started at 2025-11-14 20:00 UTC and was resolved at 2025-11-14 21:11 UTC, lasting 1 h 11 min; Dropbox did not state a cause or specific fix.
DocSend was unavailable in a major-impact incident that started at 2025-01-22 15:45 UTC and was resolved at 2025-01-22 15:52 UTC; the computed duration was 6 min. Customers could have experienced errors or long load times. Dropbox did not state a cause or fix.
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.Data table
Year
Incidents
Major/critical
2015
13
0
2016
15
1
2017
15
5
2018
10
5
2019
8
5
2020
14
6
2021
20
6
2022
42
7
2023
66
9
2024
48
5
2025
17
3
2026
12
2
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
By impact as reported by the vendor. Maintenance excluded.Data table
Month
Impact
Incidents
2023-10
minor
4
2023-11
major
1
2023-11
minor
3
2023-11
none
2
2023-12
major
1
2023-12
minor
1
2024-01
major
1
2024-01
minor
2
2024-01
none
2
2024-02
major
3
2024-02
minor
7
2024-03
major
1
2024-03
minor
2
2024-03
none
1
2024-04
minor
9
2024-05
minor
6
2024-05
none
2
2024-06
minor
3
2024-07
minor
2
2024-09
minor
2
2024-09
none
1
2024-10
minor
1
2024-11
minor
1
2024-11
none
1
2024-12
none
1
2025-01
major
1
2025-03
minor
1
2025-04
none
2
2025-05
minor
6
2025-08
minor
1
2025-09
minor
2
2025-10
minor
2
2025-11
major
2
2026-01
minor
2
2026-04
major
1
2026-04
minor
1
2026-05
minor
1
2026-05
none
1
2026-06
minor
1
2026-07
minor
1
2026-08
minor
2
2026-09
major
1
2026-09
minor
1
Silent edits
No silent edits or deletions detected for Dropbox yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.Data table