Companies / martech
Buffer
23incidents since 2026-07-13
9major or critical
21in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online Buffer reported a major publishing outage affecting some posts to Mastodon accounts on mastodon.social and mastodon.online from 2026-10-01 10:11 UTC to 2026-10-01 12:37 UTC, lasting 2 h 26 min. The mastodon.social team reported connectivity issues; Buffer confirmed resolution and advised customers to click Retry Now on each failed post. | Major incident | |
| Major incident: Issues with Buffer fully loading Buffer reported a major incident where the app opened but accounts did not fully load, disrupting normal access. It started at 2026-09-25 14:44 UTC and was resolved at 2026-09-25 16:04 UTC, lasting 1 h 20 min; Buffer said it fixed the core loading issue but did not specify the cause. | Major incident | |
| Major incident: Issue Connecting and Refreshing Threads Buffer reported a major incident preventing Threads connections and refreshes, starting 2026-09-23 10:52 UTC and resolved at 2026-09-23 14:54 UTC, lasting 4 h 1 min. Buffer linked the issue to Threads authentication and said the Threads team deployed a fix, restoring normal channel connections. | Major incident | |
| Critical incident: Buffer Service Disruption Buffer reported a critical availability disruption starting at 2026-09-22 14:49 UTC, resolved at 2026-09-22 15:45 UTC after 55 min. Buffer was loading normally again by 15:14 UTC and was monitored for stability; no cause was stated. | Major incident | |
| Major incident: Users are unable to access the billing page in their accounts Users could not access billing pages in their Buffer accounts during a major-impact incident starting 2026-09-02 06:30 UTC. Buffer deployed a fix at 07:28 UTC, restoring page loading, and resolved the incident at 2026-09-02 07:57 UTC; the incident lasted 1 h 27 min. | Major incident | |
| Major incident: Some customers unable to log in Some Buffer customers could not log in because email verification codes failed to arrive or were rejected. The vendor-rated major outage started at 2026-08-26 23:29 UTC and was resolved at 2026-08-27 03:48 UTC, lasting 4 h 18 min. Buffer applied a fix restoring verification email delivery and working codes. | Major incident | |
| Major incident: Buffer Login Disruption Buffer reported a major login disruption from 2026-08-09 22:00 UTC to 2026-08-10 04:52 UTC, lasting 6 h 52 min. Customers were unexpectedly logged out, and publishing may have been impacted. Buffer implemented a fix, confirmed publishing success rates returned to normal, and advised retrying posts that failed to publish. | Major incident | |
| Major incident: Issue Publishing Video Posts to Instagram and Threads Buffer reported a major outage affecting video publishing to Instagram and Threads from 2026-07-19 09:06 UTC to 2026-07-19 10:01 UTC, lasting 55 min, due to a problem with Meta’s API. Image and text-only posts were unaffected. Meta implemented a fix; publishing was restored, and customers can retry failed posts from the queue. | Major incident | |
| Major incident: Issue with Threads comments Buffer reported a major delay in new Threads comments caused by a Meta API issue, from 2026-07-13 08:48 UTC to 2026-07-19 10:20 UTC, lasting 6 days 1 h. Normal delivery was restored, and a backup mechanism recovered recent delayed comments; manual sync was also available through the Threads channel page in Community or Sync now. | Major incident |
Full Buffer change timeline, with diffs →
Status incident history
Buffer status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 23 | 9 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-07 | major | 2 |
| 2026-07 | minor | 1 |
| 2026-08 | major | 2 |
| 2026-08 | minor | 4 |
| 2026-08 | none | 1 |
| 2026-09 | critical | 1 |
| 2026-09 | major | 3 |
| 2026-09 | minor | 3 |
| 2026-09 | none | 2 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 1 |
| 2026-10 | none | 2 |
Silent edits
No silent edits or deletions detected for Buffer yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | buffer.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | buffer.com/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | buffer.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | buffer.com/legal#security | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 23 of 23 incidents. Full list: last 90 days · JSON · Markdown