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Buffer: Issues with Buffer fully loading

Impact: majorStatus: resolvedStarted Resolved (1.3 h)4 updatesSource: status.buffer.com (opens in new tab)
Summary

Buffer reported a major incident where the app opened but accounts did not fully load, disrupting normal access. It started at 2026-09-25 14:44 UTC and was resolved at 2026-09-25 16:04 UTC, lasting 1 h 20 min; Buffer said it fixed the core loading issue but did not specify the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Channel connectionsSettingsCommunityAnalytics

Timeline of updates

  1. investigating

    We're currently investigating an issue where Buffer is able to be opened, but it is not able to fully load an entire account. We have spotted an underlying error and we're working on getting to the core of the issue.

  2. identified

    Our team has identified the cause and is implementing a fix to restore normal access. We’re sorry for the disruption and appreciate your patience.

  3. monitoring

    We've resolved the core issue affecting the loading of a Buffer account. Everything should be working as expected once again. We'll continue to monitor to ensure stability and will mark this as fully resolved once we are confident.

  4. resolved

    This incident is now fully resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.buffer.com (opens in new tab). Buffer profile · Recent Buffer incidents · Markdown · JSON