Companies / martech

Substack

substack.comStatus page: substack.statuspage.ioNow: operational since 2026-10-17
222incidents since 2020-01-27
77major or critical
3in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Substack Availability IssuesMajor incident
Major incident: Substack Availability IssuesMajor incident
Major incident: Post emails delayedMajor incident
Major incident: Increased error ratesMajor incident
Major incident: Errors loading notes feedMajor incident
Major incident: Substack home page and app home tab errorsMajor incident
Major incident: Increased latency and errorsMajor incident
Major incident: Elevated Error RatesMajor incident
Major incident: Posts not being delivered via emailMajor incident
Critical incident: Substack increased latency and error rateMajor incident

Full Substack change timeline, with diffs →

Status incident history

Substack status incidents per year
01020304050↑ incidents202020212022202320242025202636435023332314
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
20203616
20214319
20225017
2023238
20243310
2025235
2026142
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-11none1
2024-02major3
2024-02minor1
2024-02none1
2024-03major1
2024-03minor2
2024-04minor2
2024-04none4
2024-05none2
2024-06minor1
2024-06none1
2024-07major1
2024-07minor2
2024-08critical2
2024-08major1
2024-09minor1
2024-09none1
2024-10major1
2024-10minor2
2024-10none2
2024-12major1
2024-12none1
2025-01major1
2025-01none2
2025-02major1
2025-02minor1
2025-03major1
2025-03minor1
2025-03none1
2025-04major1
2025-04minor1
2025-05minor1
2025-06minor1
2025-06none1
2025-08none3
2025-09minor1
2025-09none1
2025-10major1
2025-10minor1
2025-11minor1
2025-11none1
2025-12minor1
2026-01none3
2026-02major2
2026-02minor2
2026-03none1
2026-04none1
2026-06none1
2026-07minor1
2026-08minor1
2026-08none1
2026-10none1

Silent edits

No silent edits or deletions detected for Substack yet. We compare every 10-minute snapshot of each incident.

The Weekly Rewind: one short weekly email on what changed at Substack and the other vendors we track, including silent edits. Subscribe →

Pricing, trust and legal pages

Page snapshot history
Privacy policyTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Privacy policy: baseline2026-10-17 Trust / security: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Privacy policybaseline
2026-10-17Trust / securitybaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policysubstack.com/privacy12026-10-172026-10-17none yet
Pricingsubstack.com/pricing0none yet
Trust / securitypartialsecurity.substack.com/welcome12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 222 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Elevated latenciesnone55 min
Delays in post delivery statsnone3.4 h
Issues loading Notesminor32 min
Issues loading media on Substackminor5.9 h
Delays in post deliverynone52 min
Service degraded due to a provider.none1.6 h
Issue with reported open ratesnone45 d
We're aware of an issue causing delays in publisher statsminor2.9 h
Publisher Stats Loadingminor33 min
Substack Availability Issuesmajor1.1 h
Substack Availability Issuesmajor1.4 h
Issues loading Notesnone15 min
Elevated latenciesnone3.1 h
Delays in audio read-aloud processing.none12 h
Substack is experiencing issuesminor42 min
Substack is experiencing issuesminor38 min
Push notifications delayed on iOSnone46 min
Post emails delayedmajor11 h
Post notifications are delayedminor4.4 h
Post email delivery is delayednone1.7 h
Substack experiencing increased latencyminor3.8 h
Delay in sending scheduled postsnone15 min
Livestream creation not workingnone39 min
Unable to sign in on the Android appnone20 min
Substack Availability Issueminor12 h
Substack Availability Issuesnone32 min
Substack is experiencing issuesminor13 h
Email analytics backupminor36 h
Increased error ratesmajor1.0 h
Errors loading notes feedmajor28 min
Email delivery delaysminor52 min
Issues loading Notesnone7.0 h
Publisher Dashboard and Notifications are experiencing slowdownsminor45 min
Substack home page and app home tab errorsmajor1.4 h
Delays in statsnone56 min
Increased latency and errorsmajor53 min
Degraded performance for search and publisher dashboardnone2.8 h
We are investigating an issue where stats are delayed across the platform.none40 min
Elevated Error Ratesmajor29 min
Elevated Latencynone20 min
Issue updating titles on draftsnone26 min
Issue managing Stripe subscriptionsminor34 min
Posts incorrectly auto paywalledminor9.4 h
Posts not being delivered via emailmajor1.0 h
Mobile App Issuesnone13 min
Issue with setting up new custom domainsminor1.9 h
Substack increased latency and error ratecritical1.5 h
Increased error ratescritical18 min
Delayed push notifications due to OneSignal outagemajor1.4 h
Delayed stats due to Amazon Web Services outageminor8.2 h
Dropping email open rates due to Apple iCloud Private Relay outageminor0 min
Substack is aware of an issue affecting site availability.major18 min
Increased latencyminor44 min
Scheduled posts are not being sentnone31 min
Drafts not displaying on post dashboardnone25 min
Drafts not displaying on post dashboardnone56 min
Subscriber data inconsistenciesnone2.6 h
Subscriber Count Issuenone4.9 h
We are investigating an issue where new drafts are not appearing on dashboards.none1.1 h
Increased latencies and site availability issuesminor2.7 h
Increased latenciesminor6.0 h
Delays in post statsnone3.1 h
Substack site issuesmajor1.3 h
Post stats delayedminor6.2 h
Substack availability issuesminor1.7 h
Substack is experiencing issuesmajor11 min
Experiencing issuesnone1.1 h
Increased latency and error ratemajor1.5 h
Scheduled posts are delayedmajor1.3 h
Elevated errors forwarding @substack.com emailsminor7.5 h
Delays in activating custom domainsnone7.1 h
Errors loading Notes feedsminor34 min
Homepage down for some visitorsminor27 min
Issue loading some publisher dashboardsmajor23 min
Substack Availability Issuescritical41 min
Issue interacting with Substack pagesmajor15 min
Slowdown affecting some usersnone20 min
Publisher dashboard issuesminor1.1 h
Substack.com loading issuenone47 min
Login Page Issuesnone1.9 h
Dashboard analytics delayminor4.3 h
Search is experiencing issuesnone51 min
Loading is down for some substacksnone22 min
Some Users Are Not Seeing Notes Tab in iOS Appnone36 min
Issue with stylingnone9 min
Substack Notes is experiencing issuesminor1.9 h
Substack is experiencing an outagecritical10 min
iOS app experiencing login and refresh errorsnone40 min
Substack Availability Issuescritical48 min
We're experiencing a delay in email deliverymajor4.0 h
Issue with publishing postsnone1.0 h
Slow Response Timesmajor3.2 h
Issues loading some post pagesmajor39 min
Substack is currently unavailablemajor3.4 h
Editor issuesnone35 min
Delay in email open statisticsnone2 d
Elevated error rate loading publicationsnone4 min
Delay in email statsminor4.2 h
Subscribe flow not loading for some free publicationsmajor13 min
Delayed statisticsminor57 min