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Substack: Substack Availability Issues

Impact: majorStatus: resolvedStarted Resolved (1.4 h)7 updatesSource: stspg.io (opens in new tab)
Summary

Substack reported a major outage affecting Substack.com, Substack publications and Writer dashboards, with loading issues starting at 2026-02-11 14:24 UTC. A fix was deployed, and services, error rates and latency returned to normal by 15:15 UTC; the incident was resolved at 2026-02-11 15:45 UTC, lasting 1 h 21 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Writer dashboardsSubstack publicationsSubstack.com

Timeline of updates

  1. investigating

    We are investigating an issue loading substack.com

  2. identified

    We've identified the issue and are deploying changes to address.

  3. identified

    We are continuing to work to restore service. Currently all Substack clients and services are experiencing elevated error rates and degraded performance.

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We have deployed a fix and are continuing to see recovery.

  6. monitoring

    All Substack services have been restored and error rates and latency have returned to normal levels. Our team is continuing to monitor.

  7. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Substack profile · Recent Substack incidents · Markdown · JSON