# Substack: Substack Availability Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-11 14:24 UTC · Resolved: 2026-02-11 15:45 UTC · Duration: 1.4 h
- Updates: 7 · Affected components: Writer dashboards, Substack publications, Substack.com
- [Vendor status page: https://stspg.io/0h222jptznp1](https://stspg.io/0h222jptznp1)
- [Company: Substack](https://rewindex.com/company/substack.md)

## Summary

Substack reported a major outage affecting Substack.com, Substack publications and Writer dashboards, with loading issues starting at 2026-02-11 14:24 UTC. A fix was deployed, and services, error rates and latency returned to normal by 15:15 UTC; the incident was resolved at 2026-02-11 15:45 UTC, lasting 1 h 21 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-11 14:24 UTC: We are investigating an issue loading substack.com
- **identified** 2026-02-11 14:41 UTC: We've identified the issue and are deploying changes to address.
- **identified** 2026-02-11 14:53 UTC: We are continuing to work to restore service. Currently all Substack clients and services are experiencing elevated error rates and degraded performance.
- **identified** 2026-02-11 14:57 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-02-11 15:10 UTC: We have deployed a fix and are continuing to see recovery.
- **monitoring** 2026-02-11 15:15 UTC: All Substack services have been restored and error rates and latency have returned to normal levels. Our team is continuing to monitor.
- **resolved** 2026-02-11 15:45 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-11 14:24 UTC: [Major incident: Substack Availability Issues](https://rewindex.com/change/i56fb04f3ca46b4.md)


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Canonical: https://rewindex.com/company/substack/incidents/zbyn7v3kv83l · Markdown: https://rewindex.com/company/substack/incidents/zbyn7v3kv83l.md · JSON: https://rewindex.com/api/v1/companies/substack/incidents/zbyn7v3kv83l · Generated 2026-10-18T10:24:42.748Z