Companies / comms
OneSignal
8incidents since 2026-07-20
3major or critical
8in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Subscription API - Creation Failures OneSignal’s Subscription API had a major outage preventing all customers from creating new subscriptions from 2026-09-22 21:05 UTC to 2026-09-22 21:30 UTC, lasting 25 min. A mitigation was applied at 21:19 UTC, and OneSignal confirmed all impacted systems were operating normally at resolution. | Major incident | |
| Major incident: Intermittent errors on /api/v1/notifications api OneSignal reported major intermittent errors creating notifications through /api/v1/notifications, affecting some customers from 2026-09-18 00:48 UTC until resolution at 2026-09-18 01:23 UTC (34 min). Heavy load on a notification service caused the errors; OneSignal scaled up resources and confirmed the endpoint was stable for all customers. | Major incident | |
| Major incident: Apple push notifications failing in about 3% of cases OneSignal reported a major incident causing about 3% of Apple push notifications to fail, from 2026-08-04 17:20 UTC to 2026-08-04 19:24 UTC (2 h 4 min). The vendor attributed it to a slight change in how Apple's push notification connections work, applied a mitigation, and confirmed normal operation. | Major incident |
Full OneSignal change timeline, with diffs →
Status incident history
OneSignal status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 8 | 3 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-07 | minor | 3 |
| 2026-07 | none | 1 |
| 2026-08 | major | 1 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 1 |
Silent edits
No silent edits or deletions detected for OneSignal yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | onesignal.com/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | onesignal.com/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | onesignal.com/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 8 of 8 incidents. Full list: last 90 days · JSON · Markdown
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Database incident - impacting app IDs starting with e | minor | 24 min | |
| Subscription API - Creation Failures | major | 26 min | |
| Intermittent errors on /api/v1/notifications api | major | 34 min | |
| Apple push notifications failing in about 3% of cases | major | 2.1 h | |
| Message events on user and subscription profiles slow and timing out | minor | 40 min | |
| Issue has been identified | none | 1 min | |
| Issue identified and additional resources being added | minor | 1.7 h | |
| Journey / Event Streams/Outbound Data Integrations - delayed processing | minor | 3.1 h |