Substack: Delayed push notifications due to OneSignal outage

Impact: majorStatus: resolvedStarted 2024-08-04 19:08 UTCResolved 2024-08-04 20:32 UTC (1.4 h)2 updatesSource: stspg.io

Summary

Substack reported major delays to Push Notifications caused by an outage at its delivery provider, OneSignal. The incident started at 2024-08-04 19:08 UTC and was resolved at 2024-08-04 20:32 UTC, lasting 1 h 23 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Push Notifications

Timeline of updates

identified2024-08-04 19:08 UTC
We've identified an issue with delays in push notifications due to an outage at our push notification delivery provider, OneSignal. We expect all notifications to be delivered as normal once the issue is resolved.
resolved2024-08-04 20:32 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Delayed push notifications due to OneSignal outage 2024-08-04 19:08 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Substack profile · Recent Substack incidents · Markdown · JSON