Changes / Substack / Delayed push notifications due to OneSignal outage
Substack: Major incident: Delayed push notifications due to OneSignal outage
Summary
Substack reported major delays to Push Notifications caused by an outage at its delivery provider, OneSignal. The incident started at 2024-08-04 19:08 UTC and was resolved at 2024-08-04 20:32 UTC, lasting 1 h 23 min.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 94%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Delayed push notifications due to OneSignal outage
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-08-04 19:08 UTC
Before: not present
After: 2024-08-04 20:32 UTC
Before: not present
After: Push Notifications
Before: not present
After: We've identified an issue with delays in push notifications due to an outage at our push notification delivery provider, OneSignal. We expect all notifications to be delivered as normal once the issue is resolved.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Delayed push notifications due to OneSignal outage (this change) Substack reported major delays to Push Notifications caused by an outage at its delivery provider, OneSignal. The incident started at 2024-08-04 19:08 UTC and was resolved at 2024-08-04 20:32 UTC, lasting 1 h 23 min. | Major incident |