# OneSignal

- Domain: onesignal.com · Category: comms
- Status page: https://status.onesignal.com (polled every 10 minutes; now operational)
- Incidents archived: 8 (3 major/critical, 0 maintenances), history since 2026-07-20
- Last 90 days: 8 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 8 | 3 | 0 | 37 min |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-09-22 21:05 UTC | [Major incident: Subscription API - Creation Failures](https://rewindex.com/change/if9bea7df6e2734.md) | OneSignal’s Subscription API had a major outage preventing all customers from creating new subscriptions from 2026-09-22 21:05 UTC to 2026-09-22 21:30 UTC, lasting 25 min. A mitigation was applied at 21:19 UTC, and OneSignal confirmed all impacted systems were operating normally at resolution. |
| 2026-09-18 00:48 UTC | [Major incident: Intermittent errors on /api/v1/notifications api](https://rewindex.com/change/i2299c82b6f4a0c.md) | OneSignal reported major intermittent errors creating notifications through /api/v1/notifications, affecting some customers from 2026-09-18 00:48 UTC until resolution at 2026-09-18 01:23 UTC (34 min). Heavy load on a notification service caused the errors; OneSignal scaled up resources and confirmed the endpoint was stable for all customers. |
| 2026-08-04 17:20 UTC | [Major incident: Apple push notifications failing in about 3% of cases](https://rewindex.com/change/i234e2cb652e33d.md) | OneSignal reported a major incident causing about 3% of Apple push notifications to fail, from 2026-08-04 17:20 UTC to 2026-08-04 19:24 UTC (2 h 4 min). The vendor attributed it to a slight change in how Apple's push notification connections work, applied a mitigation, and confirmed normal operation. |

Full timeline: [OneSignal changes](https://rewindex.com/company/onesignal/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://onesignal.com/privacy](https://onesignal.com/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://onesignal.com/terms](https://onesignal.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://onesignal.com/pricing](https://onesignal.com/pricing) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 8 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-09-30 08:48 UTC | [Database incident - impacting app IDs starting with e](https://status.onesignal.com/incidents/01M3RSZ5GJ7JF63FMQE8HRT9WD) | minor | 24 min |  |
| 2026-09-22 21:05 UTC | [Subscription API - Creation Failures](https://status.onesignal.com/incidents/01M35GAZEEMKKPMMRY4GM83WDC) | major | 26 min |  |
| 2026-09-18 00:48 UTC | [Intermittent errors on /api/v1/notifications api](https://status.onesignal.com/incidents/01M2RZS4E9MXR0WS6VXWHDJ248) | major | 34 min |  |
| 2026-08-04 17:20 UTC | [Apple push notifications failing in about 3% of cases](https://status.onesignal.com/incidents/01KZ6WMQYFV0EDPQ48J7JTDMFX) | major | 2.1 h |  |
| 2026-07-30 16:52 UTC | [Message events on user and subscription profiles slow and timing out](https://status.onesignal.com/incidents/01KYSZ20QZ297HMRHDSK1SX260) | minor | 40 min |  |
| 2026-07-20 17:56 UTC | [Issue has been identified](https://status.onesignal.com/incidents/01KY0AQZPATK88T1YG8V1VPRHC) | none | 1 min |  |
| 2026-07-20 16:16 UTC | [Issue identified and additional resources being added](https://status.onesignal.com/incidents/01KY050SWZHXZ2TRVCP3RFAMQ5) | minor | 1.7 h |  |
| 2026-07-20 14:51 UTC | [Journey / Event Streams/Outbound Data Integrations - delayed processing](https://status.onesignal.com/incidents/01KY006B3R8AEF10VSW0RNAK50) | minor | 3.1 h |  |


## Charts

### Chart data: OneSignal status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 8 | 3 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | minor | 3 |
| 2026-07 | none | 1 |
| 2026-08 | major | 1 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Privacy policy | baseline |

---
Canonical: https://rewindex.com/company/onesignal · Markdown: https://rewindex.com/company/onesignal.md · JSON: https://rewindex.com/api/v1/companies/onesignal · Generated 2026-10-18T00:38:01.395Z