Companies/OneSignal/Incidents

OneSignal: Database incident - impacting app IDs starting with e

Affected components: Dashboard / UIAPIs & SDK Endpoints

Timeline of updates

1. investigating2026-09-30 08:48 UTC

   We're investigating the incident

2. monitoring2026-09-30 09:07 UTC

   We've identified the problem and applied a fix. Traffic is being restored.

3. resolved2026-09-30 09:12 UTC

   We experienced a database issue that affected our customers. It only impacted apps which IDs start with e. The team has resolved the incident, and traffic is back to normal.

Impact, status and times are the vendor’s own, as last archived. View on status.onesignal.com (opens in new tab).

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