Companies / Substack / incidents
Substack: Increased error rates
Substack reported critical increased error rates affecting Substack.com, Substack publications, and Writer dashboards, starting at 2024-08-13 19:24 UTC and resolved at 2024-08-13 19:42 UTC; the recorded duration was 17 min. Substack stated that a fix was implemented but did not specify the cause.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Writer dashboardsSubstack publicationsSubstack.com
Timeline of updates
- investigating
We are investigating reports of increased error rates across Substack.
- identified
We have resolved the issue and have fully recovered. We will continue to monitor.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Critical incident: Increased error rates 2024-08-13 19:24 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Substack profile · Recent Substack incidents · Markdown · JSON