Changes / Substack / Increased error rates
Substack: Critical incident: Increased error rates
Summary
Substack reported critical increased error rates affecting Substack.com, Substack publications, and Writer dashboards, starting at 2024-08-13 19:24 UTC and resolved at 2024-08-13 19:42 UTC; the recorded duration was 17 min. Substack stated that a fix was implemented but did not specify the cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Increased error rates
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-08-13 19:24 UTC
Before: not present
After: 2024-08-13 19:42 UTC
Before: not present
After: Substack.com, Substack publications, Writer dashboards
Before: not present
After: We are investigating reports of increased error rates across Substack.
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After: We have resolved the issue and have fully recovered. We will continue to monitor.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Increased error rates (this change) Substack reported critical increased error rates affecting Substack.com, Substack publications, and Writer dashboards, starting at 2024-08-13 19:24 UTC and resolved at 2024-08-13 19:42 UTC; the recorded duration was 17 min. Substack stated that a fix was implemented but did not specify the cause. | Major incident |